工单 #46249

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创建：2026-03-24T06:21:31Z | 更新：2026-03-24T06:56:26Z

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工单ID（用于发送回复）
客户邮箱
运单号（可手动覆盖）
物流查询 fc（自动/可空）
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名：晓琳
订单号：#2366
物流单号：7321315551009815
店铺：W-加拿大
产品：望远镜-绿色
金额：219.0 CAD
物流信息
物流状态：InTransit
最新日期：2026-03-23
更新天数：1天
状态摘要
InTransit | days_update=1 | TORONTO COLLECTED FROM AIRPORT TERMINAL
查看物流详细信息 
Number:  7321315551009815
Package status:  InTransit (8 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-23 18:37 TORONTO COLLECTED FROM AIRPORT TERMINAL
2026-03-22 05:35 TORONTO ARRIVED AT DESTINATION AIRPORT
2026-03-21 16:06 TORONTO ARRIVED AT DESTINATION AIRPORT
2026-03-19 17:35 SHANGHAI UPLIFTED FROM TRANSSHIPMENT HUB
2026-03-18 17:33 SHANGHAI EXPORT CUSTOMS CLEARED
2026-03-18 02:53 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-03-18 02:53 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-03-18 00:00 SHENZHEN PROCESSED AT ORIGIN HUB
2026-03-18 00:00 SHENZHEN PROCESSED AT ORIGIN HUB
2026-03-17 23:58 SHENZHEN RECEIVED SHIPMENT
2026-03-17 23:58 SHENZHEN RECEIVED SHIPMENT
2026-03-17 23:57 SHIPPING INFORMATION RECEIVED
2026-03-17 23:57 SHIPPING INFORMATION RECEIVED
2026-03-17 16:28 DONGGUAN Depart from facility to service provider
2026-03-17 15:27 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2026-03-17 15:27 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2026-03-17 15:09 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2026-03-17 15:09 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2026-03-17 15:07 MISSISSAUGA ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2026-03-17 15:07 MISSISSAUGA ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2026-03-16 21:23 DONGGUAN Shipment arrived
2026-03-15 12:05 Parcel information received
======================================
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AI历史分析结果

检测语言：en
最新客户消息翻译
来自客户的消息

您好
支持团队，

您的商店 Warmax 收到客户的消息

邮箱: elizabeth.doneathy@gmail.com

姓名: Elizabeth Doneathy

电话: 5193736779

您的消息: 你好，

我想查询一下我的订单的运输情况：订单号 2366

我在2026年3月16日下的订单，但当我点击您邮件中的链接时，页面无法正常加载。

我希望能在3月31日的生日礼物之前收到它们。

请尽快告知。

谢谢，

Elizabeth

2026-03-24 00:21:20
对话统计
总消息：1 条 | 客户：1 条 | 客服：0 条 | 下轮次：1
解析时间：2026-03-24T14:21:38.959781

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：InTransit | days_update=1 | TORONTO COLLECTED FROM AIRPORT TERMINAL
reasoning：

      

      

        
        
      

      
        

          
          

            手动选择类型（按分类）
          

          
          
          

              
              
          


          
          

              
              

                
              

          


          
          

          

            
            
          

        

        
      
    

  


  

    
发送状态

    
last_send_status：success

    
last_send_at：2026-03-24T06:56:24Z

    

  


  

    
流水线状态

    
pipeline_status：COMPLETED

    
pipeline_at：

    

  


  

    

      
英文话术

      

      
    

    

      
中文话术

      

      
    

  

  
  
  

    
目标语种话术

    
Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (7321315551009815). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

    
  

  

  
  

    
物流详情

    
物流状态：InTransit

    
最新日期：2026-03-23

    
停更天数：1

    

      查看物流文本
      
Number:  7321315551009815
Package status:  InTransit (8 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-23 18:37 TORONTO COLLECTED FROM AIRPORT TERMINAL
2026-03-22 05:35 TORONTO ARRIVED AT DESTINATION AIRPORT
2026-03-21 16:06 TORONTO ARRIVED AT DESTINATION AIRPORT
2026-03-19 17:35 SHANGHAI UPLIFTED FROM TRANSSHIPMENT HUB
2026-03-18 17:33 SHANGHAI EXPORT CUSTOMS CLEARED
2026-03-18 02:53 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-03-18 02:53 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-03-18 00:00 SHENZHEN PROCESSED AT ORIGIN HUB
2026-03-18 00:00 SHENZHEN PROCESSED AT ORIGIN HUB
2026-03-17 23:58 SHENZHEN RECEIVED SHIPMENT
2026-03-17 23:58 SHENZHEN RECEIVED SHIPMENT
2026-03-17 23:57 SHIPPING INFORMATION RECEIVED
2026-03-17 23:57 SHIPPING INFORMATION RECEIVED
2026-03-17 16:28 DONGGUAN Depart from facility to service provider
2026-03-17 15:27 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2026-03-17 15:27 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2026-03-17 15:09 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2026-03-17 15:09 MISSISSAUGA EXPECTED DELIVERY DATE UPDATED
2026-03-17 15:07 MISSISSAUGA ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2026-03-17 15:07 MISSISSAUGA ELECTRONIC INFORMATION SUBMITTED BY SHIPPER
2026-03-16 21:23 DONGGUAN Shipment arrived
2026-03-15 12:05 Parcel information received
======================================
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