工单 #46242

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创建:2026-03-24T06:21:31Z | 更新:2026-03-24T06:56:34Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#3840
物流单号:LP1000040384091CN
店铺:W-瑞典
产品:望远镜-绿色
金额:1698.0 SEK
物流信息
物流状态:InTransit
最新日期:2026-03-23
更新天数:1天
状态摘要
InTransit | days_update=1 | Arrived in transit country/regionArrive in transit center
查看物流详细信息
Number:  LP1000040384091CN
Package status:  InTransit (7 Days)
Country:  CN -> SE
VYANG 维央:
2026-03-23 15:06 Arrived in transit country/regionArrive in transit center
2026-03-23 05:45 Import customs clearance completeReleased from customs: customs cleared.
2026-03-23 03:45 Arrived at linehaul officeArrival to the destination airport
2026-03-22 17:16 Departed from departure country/regionDeparture from the original airport
2026-03-21 12:35 Leaving from departure country/regionHand over to airline.
2026-03-20 04:18 Departed from sorting centerDepart from facility to service provider.
2026-03-20 01:02 Processing at sorting centerShipment arrived at facility and measured.
2026-03-20 00:56 Processing at sorting centerShipment arrived at facility and measured.
2026-03-20 00:56 Received by logistics companyShipment picked up.
2026-03-19 20:27 DONGGUAN Depart from facility to service provider
2026-03-19 17:56 SE[SE] Vi har fått en beställning på en leverans och väntar på paketet
2026-03-19 17:27 DONGGUAN Shipment arrived
2026-03-18 10:46 Shipment info receivedParcel information received
2026-03-18 10:46 Parcel information received
======================================
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AI历史分析结果

检测语言:sv
最新客户消息翻译
客户留言

嗨
支持,

您的商店
Aetheros
收到了客户的留言

您的留言:我需要我在3月17日订购的鸟类摄像头订单号码,以便进行投诉,以及订单号和运单号,请尽快提供。之后,我希望你们将款项退回到我的银行卡。我希望尽快收到对此邮件的反馈。

Susanne Brolin

姓氏:Brolin Susanne

邮箱:0223brolin@telia.com

电话号码:0702193267

2026-03-24 00:01:33
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-24T14:21:40.545110

类型判断结果

多重操作列表:
已发货无法取消
分类: 取消订单
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | Arrived in transit country/regionArrive in transit center
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-24T06:56:30Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Vi förstår att du vill avboka din beställning, men eftersom den redan är på väg (spårningsnummer: LP1000040384091CN) kan vi inte avboka den just nu. Ditt paket bör komma inom 5-12 arbetsdagar.

Känn dig fri att prova produkten när den anländer. Om du inte är nöjd, kontakta oss bara för returinstruktioner.

Tveka inte att kontakta oss om du har några frågor!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-23
停更天数:1
查看物流文本
Number:  LP1000040384091CN
Package status:  InTransit (7 Days)
Country:  CN -> SE
VYANG 维央:
2026-03-23 15:06 Arrived in transit country/regionArrive in transit center
2026-03-23 05:45 Import customs clearance completeReleased from customs: customs cleared.
2026-03-23 03:45 Arrived at linehaul officeArrival to the destination airport
2026-03-22 17:16 Departed from departure country/regionDeparture from the original airport
2026-03-21 12:35 Leaving from departure country/regionHand over to airline.
2026-03-20 04:18 Departed from sorting centerDepart from facility to service provider.
2026-03-20 01:02 Processing at sorting centerShipment arrived at facility and measured.
2026-03-20 00:56 Processing at sorting centerShipment arrived at facility and measured.
2026-03-20 00:56 Received by logistics companyShipment picked up.
2026-03-19 20:27 DONGGUAN Depart from facility to service provider
2026-03-19 17:56 SE[SE] Vi har fått en beställning på en leverans och väntar på paketet
2026-03-19 17:27 DONGGUAN Shipment arrived
2026-03-18 10:46 Shipment info receivedParcel information received
2026-03-18 10:46 Parcel information received
======================================
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