Case #1748

输入

工单ID（用于发送回复）

客户邮箱

运单号（可手动覆盖）

物流查询 fc（自动/可空）

客户邮件内容

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1136

物流单号：JD0002234322729295

店铺：Div-英国

产品：望远镜-黑色

金额：148.99 GBP

物流信息

物流状态：InTransit

最新日期：2026-03-24

更新天数：0天

状态摘要

InTransit | days_update=0 | HATFIELD TERMINAL InTransit, Your parcel is at our national hub

查看物流详细信息

Number:  JD0002234322729295
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-24 05:46 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-21 23:12 Parcel arrives at Airport, Parcel Arrival
2026-03-21 23:12 GB Parcel arrives at Airport Parcel Arrival
2026-03-21 23:12 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-21 00:34 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-21 00:34 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-21 00:34 Parcel is leaving Airport, Parcel Leaving Port
2026-03-20 14:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 InTransit Customs declaration completed
2026-03-20 14:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 Customs declaration completed
2026-03-19 08:23 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-19 08:23 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-18 23:38 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 23:38 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-18 10:04 DONGGUAN Shipment arrived
2026-03-17 05:31 HUYTON SERVICE CENTRE Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-03-17 03:40 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-17 03:00 HUYTON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-16 10:27 Parcel information received
2026-03-16 10:27 Parcel Data Received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

询问订单状态 - 在途 (附物流截图)

分类: 询问订单状态

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：InTransit | days_update=0 | HATFIELD TERMINAL InTransit, Your parcel is at our national hub

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-24T06:56:38Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322729295). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情