工单 #46230

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创建:2026-03-24T06:21:32Z | 更新:2026-03-25T03:04:05Z

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订单字段

姓名:晓琳
订单号:#1169
物流单号:JD0002234322753908
店铺:Oak-英国
产品:K8空气净化器
金额:129.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-24
更新天数:1天
状态摘要
InTransit | days_update=1 | HATFIELD TERMINAL InTransit, Your parcel is at our national hub
查看物流详细信息
Number:  JD0002234322753908
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-24 04:40 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-24 00:37 GB Custom clearance completed
2026-03-22 02:25 NORWICH SERVICE CENTRE InTransit, We've updated your preferred safe place
2026-03-22 02:25 NORWICH SERVICE CENTRE We've updated your preferred safe place
2026-03-21 23:12 Parcel arrives at Airport, Parcel Arrival
2026-03-21 23:12 GB Parcel arrives at Airport Parcel Arrival
2026-03-21 23:12 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-21 00:34 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-21 00:34 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-21 00:34 Parcel is leaving Airport, Parcel Leaving Port
2026-03-20 14:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 InTransit Customs declaration completed
2026-03-20 14:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 Customs declaration completed
2026-03-19 08:00 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-19 08:00 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-19 03:11 YODEL We have your parcel. Please check back for updates
2026-03-19 03:07 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-19 03:07 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-18 02:45 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-18 02:30 NORWICH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-17 21:08 DONGGUAN Shipment arrived
2026-03-17 11:58 Parcel information received
2026-03-17 11:58 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
看起来司机没有按照我最初指示 Yodel 将物品放在前廊上,而 Yodel 原本是负责送货的公司。推测这是因为包裹交给了 Evri 送货,而不是之前通知的 Yodel。我对此非常不满意,因为当他称已致电(13:26)时,我们就在家,但并未见到他显现的迹象。他显然没有尽力。他本可以将包裹放在前廊上,因为那里是 Yodel 应用中指定的安全地点。我甚至怀疑他是否真的到达了我们的物业,因为我们家距离主路较远。  

请告知我现在如何收到该物品。Evri 想要向我收取重新投递的费用,但如果他们不把包裹放在前廊(我们的安全地点),这将非常困难,因为我无法保证整天都在家。  

请告知  

此致  

Chris Napier  

发自我的 iPad
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-25T10:16:32.881602

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | HATFIELD TERMINAL InTransit, Your parcel is at our national hub
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T03:04:04Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322753908). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-24
停更天数:1
查看物流文本
Number:  JD0002234322753908
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-24 04:40 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-24 00:37 GB Custom clearance completed
2026-03-22 02:25 NORWICH SERVICE CENTRE InTransit, We've updated your preferred safe place
2026-03-22 02:25 NORWICH SERVICE CENTRE We've updated your preferred safe place
2026-03-21 23:12 Parcel arrives at Airport, Parcel Arrival
2026-03-21 23:12 GB Parcel arrives at Airport Parcel Arrival
2026-03-21 23:12 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-21 00:34 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-21 00:34 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-21 00:34 Parcel is leaving Airport, Parcel Leaving Port
2026-03-20 14:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 InTransit Customs declaration completed
2026-03-20 14:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 Customs declaration completed
2026-03-19 08:00 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-19 08:00 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-19 03:11 YODEL We have your parcel. Please check back for updates
2026-03-19 03:07 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-19 03:07 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-18 02:45 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-18 02:30 NORWICH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-17 21:08 DONGGUAN Shipment arrived
2026-03-17 11:58 Parcel information received
2026-03-17 11:58 Parcel Data Received
======================================
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