Case #1754

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#11016

物流单号：4PX3002570316632CN

店铺：S-美国

产品：智能门铃-黑色

金额：159.0 USD

物流信息

物流状态：Delivered

最新日期：2026-03-20

更新天数：4天

状态摘要

Delivered | days_update=4 | US 84094-1827 Parcel has been delivered.(Front door)

查看物流详细信息

Number:  4PX3002570316632CN
Package status:  Delivered (5 Days)
Country:  CN -> US
VYANG 维央:
2026-03-20 16:43 US 84094-1827 Parcel has been delivered.(Front door)
2026-03-20 09:34 US 84094-1827 Parcel is out for delivery.
2026-03-20 08:34 US 84107 Parcel received by local Facility.
2026-03-19 10:05 US 89102 Parcel received by Transit Facility.
2026-03-18 17:26 US 90640 Parcel departed from Facility.
2026-03-18 17:19 US 90640 Parcel received by in LAX01.
2026-03-18 13:48 In transit it's progressing through Post network
2026-03-18 12:20 LAX Customs clearance agent received the shipment in destnation country.
2026-03-18 06:50 Arrival to the destination airport
2026-03-18 05:35 Departure from the original airport
2026-03-17 23:59 Released from customs: customs cleared.
2026-03-17 21:41 Hand over to airline.
2026-03-17 04:39 Nancheng Depart from facility to service provider.
2026-03-17 01:29 Nancheng Shipment arrived at facility and measured.
2026-03-17 01:28 Nancheng Shipment arrived at facility and measured.
2026-03-17 01:28 Nancheng Shipment picked up.
2026-03-16 20:31 DONGGUAN Depart from facility to service provider
2026-03-16 19:10 DONGGUAN Shipment arrived
2026-03-16 10:28 US 90640 Shipping Order Created.
2026-03-15 12:21 Parcel information received
2026-03-15 12:21 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=4 | US 84094-1827 Parcel has been delivered.(Front door)

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-24T06:56:42Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情