工单 #46226

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创建:2026-03-24T06:21:32Z | 更新:2026-03-24T07:13:12Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1862
物流单号:DOFR9010078800975HD
店铺:Luv-法国
产品:头戴式耳机-银色
金额:138.99 EUR
物流信息
物流状态:InTransit
最新日期:2026-03-23
更新天数:1天
状态摘要
InTransit | days_update=1 | BE InTransit Parcel arrives at Airport, Parcel Arrival
查看物流详细信息
Number:  DOFR9010078800975HD
Package status:  InTransit (7 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-23 06:13 BE InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-20 07:59 Parcel is leaving Airport, Parcel Leaving Port
2026-03-20 07:59 Parcel is leaving Airport Parcel Leaving Port
2026-03-20 07:59 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-19 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-19 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-19 12:00 Customs declaration completed
2026-03-19 12:00 InTransit Customs declaration completed
2026-03-19 08:45 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-18 23:39 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 23:39 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-18 10:06 DONGGUAN Shipment arrived
2026-03-17 12:01 Parcel Data Received
2026-03-17 12:01 Parcel information received
======================================
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AI历史分析结果

检测语言:fr
最新客户消息翻译
您好,我没有收到关于我的订单的任何跟踪信息,跟踪号码完全错误。请您尽快与我联系,非常感谢。附件中是相关信息。Sandrine Goby
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-24T14:21:54.316841

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | BE InTransit Parcel arrives at Airport, Parcel Arrival
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-24T07:13:11Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Merci pour votre patience. Nous avons confirmé que votre colis est en route (DOFR9010078800975HD). Vous pouvez suivre votre colis sur 17track.net/en.  
Faites-nous savoir si vous avez des questions !

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-23
停更天数:1
查看物流文本
Number:  DOFR9010078800975HD
Package status:  InTransit (7 Days)
Country:  CN -> FR
VYANG 维央:
2026-03-23 06:13 BE InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-20 07:59 Parcel is leaving Airport, Parcel Leaving Port
2026-03-20 07:59 Parcel is leaving Airport Parcel Leaving Port
2026-03-20 07:59 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-19 20:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-19 20:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-19 12:00 Customs declaration completed
2026-03-19 12:00 InTransit Customs declaration completed
2026-03-19 08:45 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-18 23:39 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 23:39 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-18 10:06 DONGGUAN Shipment arrived
2026-03-17 12:01 Parcel Data Received
2026-03-17 12:01 Parcel information received
======================================
Powered by www.17track.net.