嗨
我刚刚订购了迷你追踪器,想确认一下我是否 a) 订购了两个(即买一送一)以及 b) 我什么时候能收到这些物品?
谢谢
卡罗琳
发自我的 iPhone
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下轮次:1
解析时间:2026-03-24T14:21:56.461831
类型判断结果
多重操作列表:
查询订单号 (Verification)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:订单无物流单号
reasoning:
发送状态
last_send_status:success
last_send_at:2026-03-24T07:13:09Z
流水线状态
pipeline_status:COMPLETED
pipeline_at:
英文话术
中文话术
目标语种话术
Dear Carolineshelley78,
To help you faster, we need to verify your order. Could you please provide:
1.Your order number (or a screenshot of your checkout page)
2.The email address used for the order
3.If paid via PayPal, your invoice ID (format: c34xxxxxxxxxxxxxxxxxxxx.1 or in15xxxxxxxxxxxxxxxxx)
We'll assist you as soon as we have this information.
Best regards,
Lin