Case #1768

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1297

物流单号：JD0002234322717021

店铺：BR-英国

产品：留声机

金额：229.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-03-23

更新天数：1天

状态摘要

Delivered | days_update=1 | STOCKTON ON TEES HOME DELIVERY Delivered, Your parcel has been delivered

查看物流详细信息

Number:  JD0002234322717021
Package status:  Delivered (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-23 22:07 STOCKTON ON TEES HOME DELIVERY Delivered, Your parcel has been delivered
2026-03-23 20:03 STOCKTON ON TEES HOME DELIVERY Your parcel is with one of our drivers for delivery (due between 13:52 - 15:52)
2026-03-23 16:58 STOCKTON ON TEES SERVICE CENTRE We have your parcel. Please check back for updates
2026-03-23 13:23 STOCKTON ON TEES SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-03-23 13:23 STOCKTON ON TEES SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-03-22 07:04 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-22 07:04 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-20 15:19 GB InTransit Custom clearance completed
2026-03-20 15:19 GB Custom clearance completed
2026-03-20 15:06 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-20 15:06 GB Parcel arrives at Airport Parcel Arrival
2026-03-20 15:06 Parcel arrives at Airport, Parcel Arrival
2026-03-19 19:10 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-19 19:10 Parcel is leaving Airport Parcel Leaving Port
2026-03-19 19:10 Parcel is leaving Airport, Parcel Leaving Port
2026-03-18 18:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-18 18:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-18 16:59 InTransit Customs declaration completed
2026-03-18 16:59 Customs declaration completed
2026-03-18 02:25 YODEL We have your parcel. Please check back for updates
2026-03-18 02:25 YODEL InTransit, We have your parcel. Please check back for updates
2026-03-17 22:03 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-17 19:17 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-17 19:17 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-17 15:47 DONGGUAN Depart from facility to service provider
2026-03-17 02:40 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-16 21:35 DONGGUAN Shipment arrived
2026-03-16 02:29 STOCKTON ON TEES SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-15 12:41 Parcel information received
2026-03-15 12:41 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=1 | STOCKTON ON TEES HOME DELIVERY Delivered, Your parcel has been delivered

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-24T07:13:13Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情