Case #1776

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1237

物流单号：RELRR2HRGW29

店铺：Ca-英国

产品：智能门铃-黑色

金额：119.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-03-12

更新天数：12天

状态摘要

Delivered | days_update=12 | Delivered Customer collected the parcel

查看物流详细信息

Number:  RELRR2HRGW29
Package status:  Delivered (10 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-12 00:54 Delivered Customer collected the parcel
2026-03-11 15:39 Ready for customer collection at pitstop
2026-03-11 15:39 DeliveryReady Ready for customer collection at pitstop
2026-03-11 06:13 InTransit Order received from the sender
2026-03-11 06:13 Order received from the sender
2026-03-09 21:50 InTransit Order received from the sender
2026-03-09 21:50 Order received from the sender
2026-03-08 19:43 InTransit Custom clearance completed
2026-03-08 19:43 Custom clearance completed
2026-03-08 00:11 Parcel arrives at Airport, Parcel Arrival
2026-03-08 00:11 Parcel arrives at Airport Parcel Arrival
2026-03-08 00:11 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-06 11:14 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-06 11:14 Parcel is leaving Airport Parcel Leaving Port
2026-03-06 11:14 Parcel is leaving Airport, Parcel Leaving Port
2026-03-05 20:00 Customs declaration completed
2026-03-05 20:00 InTransit Customs declaration completed
2026-03-05 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 03:44 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-05 03:44 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-04 21:58 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 21:58 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 19:44 DONGGUAN Depart from facility to service provider
2026-03-04 10:09 DONGGUAN Shipment arrived
2026-03-02 17:45 Preparing for customer collection
2026-03-02 10:58 Order details received
2026-03-02 10:58 Parcel information received
2026-03-02 10:58 Parcel Data Received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=12 | Delivered Customer collected the parcel

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-24T08:38:55Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情