Dear Customer,
If the product you received does not meet your expectations, we fully support you in processing a return and refund. You only need to submit a return request through the order page within 14 days of receiving the product, provide the order number and a brief explanation, and we will generate a return address for you promptly and follow up urgently. Once we receive the returned product and confirm it is correct, the payment will be refunded to your original payment account within 10 working days. We hope you can let us know your needs as soon as possible and look forward to helping you resolve the issue smoothly.
Best regards,
Lin