Exception | days_update=41 | Returned Parcel returned to the sender
查看物流详细信息
Number: RELR00N4WNM8
Package status: InTransit (64 Days)
Country: CN -> GB
VYANG 维央:
2026-02-11 20:15 Returned Parcel returned to the sender
2026-02-11 20:15 Parcel returned to the sender
2026-02-11 01:10 Parcel returned to Relay Hub
2026-02-11 01:10 Returned Parcel returned to Relay Hub,
2026-02-11 01:10 Parcel returned to Relay Hub,
2026-02-08 20:00 Returned Returning to the sender
2026-02-08 20:00 Returning to the sender
2026-02-05 20:58 Ready for customer collection at pitstop
2026-02-05 20:58 InTransit Ready for customer collection at pitstop
2026-02-01 18:53 InTransit Ready for customer collection at pitstop
2026-02-01 18:53 Ready for customer collection at pitstop
2026-02-01 08:02 Order received from the sender
2026-02-01 00:12 Order received from the sender
2026-01-30 19:33 InTransit Custom clearance completed
2026-01-30 19:33 Custom clearance completed
2026-01-30 02:55 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-30 02:55 Parcel arrives at Airport Parcel Arrival
2026-01-30 02:55 Parcel arrives at Airport, Parcel Arrival
2026-01-29 08:01 Parcel is leaving Airport Parcel Leaving Port
2026-01-29 08:01 Parcel is leaving Airport, Parcel Leaving Port
2026-01-29 08:01 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-01-27 22:00 Customs declaration completed
2026-01-27 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-01-27 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-01-26 03:45 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-01-26 03:45 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-01-25 22:06 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-01-25 22:06 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-01-25 17:28 DONGGUAN Depart from facility to service provider
2026-01-24 17:39 DONGGUAN Shipment arrived
2026-01-21 14:19 Preparing for customer collection
2026-01-20 11:10 Order details received
2026-01-20 11:10 Parcel information received
2026-01-20 11:10 Parcel Data Received
======================================
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AI历史分析结果
检测语言：en
最新客户消息翻译
破坏
此致
敬礼，
阿隆·坎贝尔
对话统计
总消息：2 条 |
客户：2 条 |
客服：0 条 |
下轮次：1
解析时间：2026-03-24T16:53:58.846881
类型判断结果
多重操作列表:
告知顾客如果包裹被销毁只能退款50%，请顾客慎重考虑 (手动)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：Exception | days_update=41 | Returned Parcel returned to the sender
reasoning：
发送状态
last_send_status：success
last_send_at：2026-03-24T09:39:31Z
流水线状态
pipeline_status：COMPLETED
pipeline_at：
英文话术
中文话术
目标语种话术
Dear Customer,
After our verification, we found that if the package is unfortunately destroyed during transit, the system can only refund 50% of your order amount. Therefore, we suggest that you first confirm whether you are willing to accept this refund method, or consider other solutions (such as reshipping or changing the delivery information), so as not to miss a better handling opportunity. We look forward to your reply to help you arrange the follow-up as soon as possible.
Best regards,
Lin
物流详情
物流状态：Exception
最新日期：2026-02-11
停更天数：41
查看物流文本
Number: RELR00N4WNM8
Package status: InTransit (64 Days)
Country: CN -> GB
VYANG 维央:
2026-02-11 20:15 Returned Parcel returned to the sender
2026-02-11 20:15 Parcel returned to the sender
2026-02-11 01:10 Parcel returned to Relay Hub
2026-02-11 01:10 Returned Parcel returned to Relay Hub,
2026-02-11 01:10 Parcel returned to Relay Hub,
2026-02-08 20:00 Returned Returning to the sender
2026-02-08 20:00 Returning to the sender
2026-02-05 20:58 Ready for customer collection at pitstop
2026-02-05 20:58 InTransit Ready for customer collection at pitstop
2026-02-01 18:53 InTransit Ready for customer collection at pitstop
2026-02-01 18:53 Ready for customer collection at pitstop
2026-02-01 08:02 Order received from the sender
2026-02-01 00:12 Order received from the sender
2026-01-30 19:33 InTransit Custom clearance completed
2026-01-30 19:33 Custom clearance completed
2026-01-30 02:55 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-30 02:55 Parcel arrives at Airport Parcel Arrival
2026-01-30 02:55 Parcel arrives at Airport, Parcel Arrival
2026-01-29 08:01 Parcel is leaving Airport Parcel Leaving Port
2026-01-29 08:01 Parcel is leaving Airport, Parcel Leaving Port
2026-01-29 08:01 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-01-27 22:00 Customs declaration completed
2026-01-27 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-01-27 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-01-26 03:45 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-01-26 03:45 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-01-25 22:06 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-01-25 22:06 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-01-25 17:28 DONGGUAN Depart from facility to service provider
2026-01-24 17:39 DONGGUAN Shipment arrived
2026-01-21 14:19 Preparing for customer collection
2026-01-20 11:10 Order details received
2026-01-20 11:10 Parcel information received
2026-01-20 11:10 Parcel Data Received
======================================
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