工单 #46513

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创建:2026-03-24T09:50:17Z | 更新:2026-03-25T03:04:11Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1268
物流单号:H01SRA0064423406
店铺:Ora-英国
产品:红外摄像机
金额:159.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-23
更新天数:1天
状态摘要
InTransit | days_update=1 | Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
查看物流详细信息
Number:  H01SRA0064423406
Package status:  InTransit (5 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-23 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-22 18:16 InTransit Customs declaration completed
2026-03-22 18:16 Customs declaration completed
2026-03-22 06:29 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-21 20:44 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-21 20:44 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-21 15:06 DONGGUAN Depart from facility to service provider
2026-03-21 11:51 DONGGUAN Shipment arrived
2026-03-20 18:26 We've collected your parcel
2026-03-20 11:42 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-03-20 11:42 Parcel information received
2026-03-20 11:42 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
谢谢

无病毒。
www.avast.com
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-25T10:16:39.268229

类型判断结果

多重操作列表:
表达感谢 (感谢购买与耐心)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T03:04:10Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you very much for your patience and for choosing to shop with us. We truly appreciate your support.
Please feel free to contact us with any questions you may have.
We wish you all the best and hope you have a wonderful day!
Best regards,

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-23
停更天数:1
查看物流文本
Number:  H01SRA0064423406
Package status:  InTransit (5 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-23 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-22 18:16 InTransit Customs declaration completed
2026-03-22 18:16 Customs declaration completed
2026-03-22 06:29 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-21 20:44 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-21 20:44 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-21 15:06 DONGGUAN Depart from facility to service provider
2026-03-21 11:51 DONGGUAN Shipment arrived
2026-03-20 18:26 We've collected your parcel
2026-03-20 11:42 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-03-20 11:42 Parcel information received
2026-03-20 11:42 Parcel Data Received
======================================
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