工单 #46512

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创建:2026-03-24T09:50:17Z | 更新:2026-03-24T10:11:41Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#1170
物流单号:JD0002234322753952
店铺:Oak-英国
产品:除湿机-英规
金额:169.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-24
更新天数:0天
状态摘要
InTransit | days_update=0 | HATFIELD TERMINAL InTransit, Your parcel is at our national hub
查看物流详细信息
Number:  JD0002234322753952
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-24 04:48 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-24 04:38 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-24 00:37 GB Custom clearance completed
2026-03-21 23:12 Parcel arrives at Airport, Parcel Arrival
2026-03-21 23:12 GB Parcel arrives at Airport Parcel Arrival
2026-03-21 23:12 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-21 00:34 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-21 00:34 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-21 00:34 Parcel is leaving Airport, Parcel Leaving Port
2026-03-20 14:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 InTransit Customs declaration completed
2026-03-20 14:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 Customs declaration completed
2026-03-19 05:34 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-19 05:34 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-19 02:36 YODEL We have your parcel. Please check back for updates
2026-03-18 23:36 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 23:36 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-18 02:34 YODEL We'll apply your My Account preferences to this parcel delivery
2026-03-18 02:30 WALTHAM CROSS SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-18 02:25 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-17 21:31 DONGGUAN Shipment arrived
2026-03-17 12:00 Parcel information received
2026-03-17 12:00 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
分析时间:2026-03-24T17:51:46.183332
最新客户消息翻译
来自客户的消息

您好,
支持团队,

您的商店 Oakerly 收到客户的消息

邮箱: kdesouza@hotmail.co.uk

姓名: Kevin De Souza

电话: 07818436507

您的消息: 您好,我在3月16日订购了一台除湿机,本来预计现在应该已经送达。请告知此订单的状态。订单号1170。

非常感谢。

Kevin

2026-03-24 17:22:18
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-24T17:50:32.403604

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=0 | HATFIELD TERMINAL InTransit, Your parcel is at our national hub
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-24T10:11:40Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322753952). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-24
停更天数:
查看物流文本
Number:  JD0002234322753952
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-24 04:48 HATFIELD TERMINAL InTransit, Your parcel is at our national hub
2026-03-24 04:38 HATFIELD TERMINAL Your parcel is at our national hub
2026-03-24 00:37 GB Custom clearance completed
2026-03-21 23:12 Parcel arrives at Airport, Parcel Arrival
2026-03-21 23:12 GB Parcel arrives at Airport Parcel Arrival
2026-03-21 23:12 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-21 00:34 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-21 00:34 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-21 00:34 Parcel is leaving Airport, Parcel Leaving Port
2026-03-20 14:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 InTransit Customs declaration completed
2026-03-20 14:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-20 14:00 Customs declaration completed
2026-03-19 05:34 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-19 05:34 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-19 02:36 YODEL We have your parcel. Please check back for updates
2026-03-18 23:36 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-18 23:36 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-18 15:38 DONGGUAN Depart from facility to service provider
2026-03-18 02:34 YODEL We'll apply your My Account preferences to this parcel delivery
2026-03-18 02:30 WALTHAM CROSS SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-18 02:25 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-17 21:31 DONGGUAN Shipment arrived
2026-03-17 12:00 Parcel information received
2026-03-17 12:00 Parcel Data Received
======================================
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