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工单ID（用于发送回复）

客户邮箱

运单号（可手动覆盖）

物流查询 fc（自动/可空）

客户邮件内容

I require a full refund, otherwise I will have to notify my credit card bank.  It is not reasonable to not be able to cancel an order just 10 minutes after placing it.  If I don’t receive a full refund, I will report your business to legal authorities as well as make sure I leave reviews for your business everywhere that I can, stating exactly how you carry out your business. Murdoch Coe Sent from my iPhone

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订单字段

AI历史分析结果

我要求全额退款，否则我将不得不通知我的信用卡银行。下单仅10分钟后无法取消订单是不合理的。如果我没有收到全额退款，我将向法律部门举报你们的业务，并确保在我能做到的所有地方留下关于你们公司的评论，准确说明你们的商业操作方式。

Murdoch Coe

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目标语种话术

Dear Customer,

Thank you for your reply.
We are sorry to hear that you still want to cancel this order.
We have cancelled order #4652 according to your request and have issued a full refund of 299.0 CAD. Usually, you will receive the refund within 5-10 business days. If you do not receive a refund within the time we promised, please feel free to contact us.
Looking forward to seeing you again in our store!

Best regards,
Lin

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