工单 #46839

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创建:2026-03-25T02:16:26Z | 更新:2026-03-25T07:44:28Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1741
物流单号:YT2606400704394218
店铺:A-澳洲
产品:V6S扫地机-欧规
金额:589.0 AUD
物流信息
物流状态:Delivered
最新日期:2026-03-19
更新天数:6天
状态摘要
Delivered | days_update=6 | Delivered.
查看物流详细信息
Number:  YT2606400704394218
Package status:  Delivered (14 Days)
Country:  CN -> AU
VYANG 维央:
2026-03-19 17:54 Delivered.
2026-03-19 11:03 Canberra Station 【Canberra Station】Shipment out for delivery.
2026-03-19 10:03 Canberra Station 【Canberra Station】Dispatch task assigned to DA.
2026-03-18 09:52 Canberra Station 【Canberra Station】Dispatch task assigned to DA.
2026-03-18 05:36 Canberra Station 【Canberra Station】Arrived.
2026-03-17 14:07 Sydney Center 【Sydney Center】Arrived.
2026-03-17 14:06 Sydney Center 【Sydney Center】Received.
2026-03-16 08:16 Delivered to local carrier
2026-03-12 17:48 AU International flight has arrived
2026-03-12 15:23 SYDNEY, NEW SOUTH WALES, AU Clearance processing completed - Import
2026-03-12 14:14 In clearance processing - Import
2026-03-10 18:43 International flight has departed
2026-03-09 20:04 CN Arrived at the origin international airport
2026-03-09 19:03 Clearence processing completed - Export
2026-03-09 12:04 Mainland China, CN Shipment is in transit to next facility
2026-03-07 16:31 Mainland China, CN Arrived at sort facility
2026-03-07 13:35 Mainland China, CN Departed from sort facility
2026-03-07 08:05 Mainland China, CN Departed from sort facility
2026-03-07 04:12 Mainland China, CN Arrived at origin facility
2026-03-06 21:38 DONGGUAN Depart from facility to service provider
2026-03-06 11:04 DONGGUAN Shipment arrived
2026-03-05 14:51 Shipment information received
2026-03-05 14:51 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
嗨,林

我已附上 Smart life 应用程序的屏幕截图以及最近生成的地图。视频无法展示应用程序或机器人中功能访问的缺失。地图上没有选择或创建区域的选项。

我希望能收到关于如何访问此功能的详细说明。

从我的 iPhone 发送
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-03-25T15:11:11.827152

类型判断结果

多重操作列表:
告知顾客我们已收到图片,已咨询 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=6 | Delivered.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T07:44:27Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We have successfully received your pictures.

The file has been forwarded to our professional team for further review and processing. We will keep you updated on the progress and notify you as soon as there is an update.

Thank you for your patience.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-19
停更天数:6
查看物流文本
Number:  YT2606400704394218
Package status:  Delivered (14 Days)
Country:  CN -> AU
VYANG 维央:
2026-03-19 17:54 Delivered.
2026-03-19 11:03 Canberra Station 【Canberra Station】Shipment out for delivery.
2026-03-19 10:03 Canberra Station 【Canberra Station】Dispatch task assigned to DA.
2026-03-18 09:52 Canberra Station 【Canberra Station】Dispatch task assigned to DA.
2026-03-18 05:36 Canberra Station 【Canberra Station】Arrived.
2026-03-17 14:07 Sydney Center 【Sydney Center】Arrived.
2026-03-17 14:06 Sydney Center 【Sydney Center】Received.
2026-03-16 08:16 Delivered to local carrier
2026-03-12 17:48 AU International flight has arrived
2026-03-12 15:23 SYDNEY, NEW SOUTH WALES, AU Clearance processing completed - Import
2026-03-12 14:14 In clearance processing - Import
2026-03-10 18:43 International flight has departed
2026-03-09 20:04 CN Arrived at the origin international airport
2026-03-09 19:03 Clearence processing completed - Export
2026-03-09 12:04 Mainland China, CN Shipment is in transit to next facility
2026-03-07 16:31 Mainland China, CN Arrived at sort facility
2026-03-07 13:35 Mainland China, CN Departed from sort facility
2026-03-07 08:05 Mainland China, CN Departed from sort facility
2026-03-07 04:12 Mainland China, CN Arrived at origin facility
2026-03-06 21:38 DONGGUAN Depart from facility to service provider
2026-03-06 11:04 DONGGUAN Shipment arrived
2026-03-05 14:51 Shipment information received
2026-03-05 14:51 Parcel information received
======================================
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