工单 #46456

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创建:2026-03-25T02:16:26Z | 更新:2026-03-25T02:26:30Z

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客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
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订单字段

姓名:晓琳
订单号:#1009
物流单号:JD0002234322152998
店铺:Ori-英国
产品:望远镜-绿色
金额:139.0 GBP
物流信息
物流状态:Exception
最新日期:2026-02-21
更新天数:32天
状态摘要
Exception | days_update=32 | HUYTON SERVICE CENTRE Returned, We've collected your parcel
查看物流详细信息
Number:  JD0002234322152998
Package status:  InTransit (47 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-21 20:02 HUYTON SERVICE CENTRE Returned, We've collected your parcel
2026-02-21 20:02 HUYTON SERVICE CENTRE We've collected your parcel
2026-02-21 18:51 7078 Your parcel wasn't collected in time and is heading back to your retailer
2026-02-20 18:48 7078 You have just under 24 hours to collect your parcel
2026-02-20 18:48 7078 DeliveryReady, You have just under 24 hours to collect your parcel
2026-02-18 18:47 HUYTON SERVICE CENTRE Your parcel is ready to collect
2026-02-18 18:47 HUYTON SERVICE CENTRE DeliveryReady, Your parcel is ready to collect
2026-02-18 18:47 HUYTON SERVICE CENTRE Your parcel is ready to collect
2026-02-18 16:35 HUYTON SERVICE CENTRE We have your parcel. Please check back for updates
2026-02-18 16:35 HUYTON SERVICE CENTRE Your parcel is with one of our drivers for delivery
2026-02-18 16:35 HUYTON SERVICE CENTRE We have your parcel. Please check back for updates
2026-02-18 16:35 HUYTON SERVICE CENTRE Your parcel is with one of our drivers for delivery
2026-02-16 19:50 HUYTON SERVICE CENTRE InTransit, There has been a delay please contact your retailer for more information
2026-02-16 19:50 HUYTON SERVICE CENTRE There has been a delay please contact your retailer for more information
2026-02-14 21:44 HUYTON SERVICE CENTRE DeliveryFailed, Sorry, we couldn't deliver to you today. Please check back for updates
2026-02-14 21:44 HUYTON SERVICE CENTRE InTransit, Sorry, we couldn't deliver to you today. Please check back for updates
2026-02-14 21:44 HUYTON SERVICE CENTRE Sorry, we couldn't deliver to you today. Please check back for updates
2026-02-14 09:34 HUYTON SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-02-14 09:34 HUYTON SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-02-13 19:37 HUYTON SERVICE CENTRE Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-02-13 19:37 HUYTON SERVICE CENTRE InTransit, Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-02-13 18:16 HATFIELD TERMINAL Your parcel is at our national hub
2026-02-12 07:31 Custom clearance completed
2026-02-12 07:31 InTransit Custom clearance completed
2026-02-11 19:22 Parcel arrives at Airport, Parcel Arrival
2026-02-11 19:22 Parcel arrives at Airport Parcel Arrival
2026-02-11 19:22 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-11 04:30 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-11 04:30 Parcel is leaving Airport Parcel Leaving Port
2026-02-11 04:30 Parcel is leaving Airport, Parcel Leaving Port
2026-02-10 12:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-10 12:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-09 20:00 Customs declaration completed
2026-02-08 03:35 YODEL InTransit, We have your parcel. Please check back for updates
2026-02-08 03:35 YODEL We have your parcel. Please check back for updates
2026-02-07 23:18 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-07 23:18 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-07 02:48 HUYTON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-07 02:48 HUYTON SERVICE CENTRE InTransit, We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-07 02:44 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-06 20:46 DONGGUAN Depart from facility to service provider
2026-02-06 20:34 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-06 20:34 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-06 18:50 DONGGUAN Shipment arrived
2026-02-06 10:45 Parcel information received
2026-02-06 10:45 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
如果您能重新投递包裹到

54 Smithy Green

Formby

Merseyside

L37 3PR

我已经一个月没收到任何消息了。包裹在我不在的时候被送到了Formby的一个InPost自取柜,只被存放了3天。我外出4天看望家人。

前门右侧有一个橱柜,如果可以的话,请把包裹放在那里。

此致敬礼(这是我的房子。)

Andy
对话统计
总消息:2 条 | 客户:2 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-25T10:16:44.420342

类型判断结果

多重操作列表:
告知我们已经收到地址,正在联系物流商尝试重派 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Exception | days_update=32 | HUYTON SERVICE CENTRE Returned, We've collected your parcel
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T02:26:29Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

We have received the address and are currently contacting the logistics provider to arrange a re-delivery.
We will keep you updated as soon as there is new information.

Best regards,
Lin

物流详情

物流状态:Exception
最新日期:2026-02-21
停更天数:32
查看物流文本
Number:  JD0002234322152998
Package status:  InTransit (47 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-21 20:02 HUYTON SERVICE CENTRE Returned, We've collected your parcel
2026-02-21 20:02 HUYTON SERVICE CENTRE We've collected your parcel
2026-02-21 18:51 7078 Your parcel wasn't collected in time and is heading back to your retailer
2026-02-20 18:48 7078 You have just under 24 hours to collect your parcel
2026-02-20 18:48 7078 DeliveryReady, You have just under 24 hours to collect your parcel
2026-02-18 18:47 HUYTON SERVICE CENTRE Your parcel is ready to collect
2026-02-18 18:47 HUYTON SERVICE CENTRE DeliveryReady, Your parcel is ready to collect
2026-02-18 18:47 HUYTON SERVICE CENTRE Your parcel is ready to collect
2026-02-18 16:35 HUYTON SERVICE CENTRE We have your parcel. Please check back for updates
2026-02-18 16:35 HUYTON SERVICE CENTRE Your parcel is with one of our drivers for delivery
2026-02-18 16:35 HUYTON SERVICE CENTRE We have your parcel. Please check back for updates
2026-02-18 16:35 HUYTON SERVICE CENTRE Your parcel is with one of our drivers for delivery
2026-02-16 19:50 HUYTON SERVICE CENTRE InTransit, There has been a delay please contact your retailer for more information
2026-02-16 19:50 HUYTON SERVICE CENTRE There has been a delay please contact your retailer for more information
2026-02-14 21:44 HUYTON SERVICE CENTRE DeliveryFailed, Sorry, we couldn't deliver to you today. Please check back for updates
2026-02-14 21:44 HUYTON SERVICE CENTRE InTransit, Sorry, we couldn't deliver to you today. Please check back for updates
2026-02-14 21:44 HUYTON SERVICE CENTRE Sorry, we couldn't deliver to you today. Please check back for updates
2026-02-14 09:34 HUYTON SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2026-02-14 09:34 HUYTON SERVICE CENTRE Your parcel has arrived at your delivery depot
2026-02-13 19:37 HUYTON SERVICE CENTRE Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-02-13 19:37 HUYTON SERVICE CENTRE InTransit, Your parcel will be delivered to your chosen InPost Locker. We will send you a collection code when your parcel can be collected
2026-02-13 18:16 HATFIELD TERMINAL Your parcel is at our national hub
2026-02-12 07:31 Custom clearance completed
2026-02-12 07:31 InTransit Custom clearance completed
2026-02-11 19:22 Parcel arrives at Airport, Parcel Arrival
2026-02-11 19:22 Parcel arrives at Airport Parcel Arrival
2026-02-11 19:22 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-11 04:30 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-11 04:30 Parcel is leaving Airport Parcel Leaving Port
2026-02-11 04:30 Parcel is leaving Airport, Parcel Leaving Port
2026-02-10 12:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-10 12:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-09 20:00 Customs declaration completed
2026-02-08 03:35 YODEL InTransit, We have your parcel. Please check back for updates
2026-02-08 03:35 YODEL We have your parcel. Please check back for updates
2026-02-07 23:18 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-07 23:18 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-07 02:48 HUYTON SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-07 02:48 HUYTON SERVICE CENTRE InTransit, We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-02-07 02:44 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-02-06 20:46 DONGGUAN Depart from facility to service provider
2026-02-06 20:34 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-06 20:34 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-06 18:50 DONGGUAN Shipment arrived
2026-02-06 10:45 Parcel information received
2026-02-06 10:45 Parcel Data Received
======================================
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