Case #1831

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#4501

物流单号：AU0000004869713

店铺：S-澳洲

产品：黑色GPS手表

金额：279.0 AUD

物流信息

物流状态：Delivered

最新日期：2026-03-12

更新天数：13天

状态摘要

Delivered | days_update=13 | DELIVERED

查看物流详细信息

Number:  AU0000004869713
Package status:  Delivered (7 Days)
Country:  CN -> AU
VYANG 维央:
2026-03-12 13:14 DELIVERED
2026-03-11 15:00 YOUR PARCEL IS BEING PREPARED FOR DELIVERY
2026-03-11 15:00 YOUR PARCEL IS BEING PREPARED FOR DELIVERY
2026-03-11 13:26 THE PACKAGE HAS ARRIVED AT THE WAREHOUSE AND BEEN SCANNED.
2026-03-11 13:26 THE PACKAGE HAS ARRIVED AT THE WAREHOUSE AND BEEN SCANNED.
2026-03-11 13:25 THE PACKAGE IS SCANNED IN THE TRANSIT WAREHOUSE
2026-03-11 13:25 THE PACKAGE IS SCANNED IN THE TRANSIT WAREHOUSE
2026-03-11 11:00 HANDOVER TO LASTMAIL CARRIER
2026-03-10 15:59 ARRIVED AT FACILITY IN DESTINATION COUNTRY
2026-03-10 15:59 ARRIVED AT FACILITY IN DESTINATION COUNTRY
2026-03-09 07:28 PERTH COLLECTED FROM AIRPORT TERMINAL
2026-03-08 22:40 PERTH ARRIVED AT DESTINATION AIRPORT
2026-03-08 20:12 IMPORT CUSTOMS CLEARED
2026-03-08 20:12 IMPORT CUSTOMS CLEARED
2026-03-08 15:20 HONG KONG UPLIFTED FROM TRANSSHIPMENT HUB
2026-03-07 15:01 EXPORT CUSTOMS CLEARED
2026-03-07 03:22 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-03-07 03:22 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-03-07 00:47 SHENZHEN PROCESSED AT ORIGIN HUB
2026-03-07 00:47 SHENZHEN PROCESSED AT ORIGIN HUB
2026-03-07 00:46 SHENZHEN RECEIVED SHIPMENT
2026-03-07 00:46 SHENZHEN RECEIVED SHIPMENT
2026-03-07 00:45 SHIPPING INFORMATION RECEIVED
2026-03-07 00:45 SHIPPING INFORMATION RECEIVED
2026-03-06 15:51 DONGGUAN Depart from facility to service provider
2026-03-06 11:30 DONGGUAN Shipment arrived
2026-03-05 14:49 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=13 | DELIVERED

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-25T07:44:25Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情