Dear Customer,
We are sorry to learn that you would like to cancel your order. However, we value every customer and strive to provide the best service possible.
As a gesture of goodwill, we would like to offer you the following option:
Option: Keep your order and receive a 3% refund of your order amount as compensation for any inconvenience caused.
We kindly ask that you reply within the next 3 days to let us know your decision. If we do not hear from you within this timeframe and stock is sufficient, your package will be shipped as usual.
Please don’t hesitate to contact us if you have any questions or concerns. We are committed to finding a solution that works best for you and making sure you feel comfortable with your choice.
We look forward to your reply.
Best regards,
Lin