输入

工单ID（用于发送回复）

客户邮箱

运单号（可手动覆盖）

物流查询 fc（自动/可空）

客户邮件内容

Your website said signup for a 10% discount on my first order. I got the thanks for subscribing email but no coupon code. My order number is 3065. Please apply the discount promptly before shipment or I will dispute the charge with my credit card company. Steve Blum

保存

订单字段

AI历史分析结果

你们的网站说注册可以获得首单 10% 的折扣。我收到了订阅感谢邮件，但没有收到优惠券代码。我的订单号是 3065。请在发货前及时应用折扣，否则我将向信用卡公司申请争议。

史蒂夫·布卢姆

类型判断结果

发送状态

流水线状态

目标语种话术

Dear Customer,

Thank you for reaching out to us.
If you have not placed your order yet: Since we offer a wide variety of products. Please provide the link to the product you wish to purchase.After receiving the link, we will generate a unique discount code for you. Please let me know if you would like me to send it over.
If you have already placed an order: We want you to have the best experience with our products. Once you receive your package, please contact us again, and we will process a 10% partial refund of your order amount as a gesture of our appreciation for your support.
Please let me know which situation applies to you, and I will be happy to assist you further!
Best regards,

Best regards,
Lin

复制目标语种