Case #1857

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操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1155

物流单号：LM127349248CN

店铺：M-新西兰

产品：K8空气净化器

金额：309.0 NZD

物流信息

物流状态：Delivered

最新日期：2025-12-06

更新天数：109天

状态摘要

Delivered | days_update=109 | 【新西兰】已妥投

查看物流详细信息

Number:  LM127349248CN
Package status:  Delivered (17 Days)
Country:  CN -> NZ
VYANG 维央:
2025-12-06 12:41 【新西兰】已妥投
2025-12-06 07:32 With courier for delivery Your item is with a courier for delivery
2025-12-06 07:32 【新西兰】安排投递
2025-12-05 15:49 At local/regional depot Your item has been sorted at a parcel depot
2025-12-05 11:34 At local/regional depot Your item has been sorted at a parcel depot
2025-12-05 11:23 In transit to local depot Your item has left our International Mail Centre in Auckland and is on its way to a local/regional delivery depot
2025-12-05 11:23 离开【新西兰】处理中心
2025-12-05 11:22 International arrival Your item has arrived in New Zealand
2025-12-05 11:22 到达寄达地处理中心
2025-12-05 10:28 Pending border clearance The postal shipment has arrived at the international gateway for unloading and border clearance into New Zealand.
2025-12-05 10:28 到达寄达地
2025-12-03 09:40 飞机进港
2025-11-28 21:21 航空公司启运
2025-11-28 21:21 航空公司启运
2025-11-25 18:45 航空公司接收
2025-11-25 18:45 航空公司接收
2025-11-25 14:16 广州市 已交承运商运输
2025-11-25 14:16 广州市 已交承运商运输
2025-11-25 03:51 广州市 邮件离开【广州市国际互换局】，正在发往下一站
2025-11-25 03:51 广州市 邮件离开【广州市国际互换局】，正在发往下一站
2025-11-25 03:36 广州市 邮件到达【广州市国际互换局】
2025-11-25 03:36 广州市 邮件到达【广州市国际互换局】
2025-11-24 23:55 东莞市 邮件离开【广东省东莞市国际互换局】，正在发往下一站
2025-11-24 23:55 东莞市 邮件到达【广东省东莞市国际互换局】
2025-11-24 23:55 东莞市 邮件到达【广东省东莞市国际互换局】
2025-11-24 23:55 东莞市 邮件离开【广东省东莞市国际互换局】，正在发往下一站
2025-11-24 23:30 东莞市 【广东省东莞市国际互换局】已出口直封
2025-11-24 23:30 东莞市 【广东省东莞市国际互换局】已出口直封
2025-11-24 23:29 东莞市 【广东省东莞市国际互换局】已出口直封
2025-11-24 23:29 东莞市 【广东省东莞市国际互换局】已出口直封
2025-11-24 23:29 International departure Departure from country of origin. Your item is in transit to New Zealand
2025-11-24 21:54 东莞市 送交出口海关
2025-11-24 21:54 东莞市 送交出口海关
2025-11-24 21:53 东莞市 邮件离开【东莞市国际公司直属城区营业部】，正在发往【东莞国际】
2025-11-24 21:53 东莞市 邮件已在【东莞市国际公司直属城区营业部】完成分拣，准备发出
2025-11-24 21:53 东莞市 邮件离开【东莞市国际公司直属城区营业部】，正在发往【东莞国际】
2025-11-24 21:53 东莞市 邮件已在【东莞市国际公司直属城区营业部】完成分拣，准备发出
2025-11-24 21:53 Processed at outbound depot Your item has arrived at an overseas depot and is being prepared for sending to New Zealand
2025-11-24 20:14 东莞市 中国邮政已收取快件
2025-11-24 20:14 Picked up/Collected Your item has been collected by the overseas postal service and is en route to their depot
2025-11-24 20:14 东莞市 中国邮政已收取快件
2025-11-24 20:14 东莞市 中国邮政 已收取邮件
2025-11-21 10:32 DONGGUAN Depart from facility to service provider
2025-11-19 20:09 DONGGUAN Shipment arrived
2025-11-18 10:56 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

核实退回地址 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=109 | 【新西兰】已妥投

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-25T07:44:38Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We are sorry to learn that you have returned the item.

Before providing a solution, could you please tell us the address you return the package to that we could confirm if the product has been returned to the correct address. You could provide any other receipt that could prove the return, and the receipt must clearly show the delivery address. 

Once we receive your reply, we will get back to you as soon as possible. In order to save your precious time, please try to provide relevant information.

Thank you so much for your cooperation and we are looking forward to your reply.

Best regards,
Lin

物流详情