工单 #46934

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创建:2026-03-25T08:42:32Z | 更新:2026-03-25T09:00:54Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2822
物流单号:YT2605600702899727
店铺:E-英国
产品:数码相机-黑色
金额:135.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-03-04
更新天数:21天
状态摘要
Delivered | days_update=21 | This parcel has been delivered
查看物流详细信息
Number:  YT2605600702899727
Package status:  Delivered (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-04 12:57 This parcel has been delivered
2026-03-04 10:14 ETA of delivery
2026-03-04 09:39 The courier has received this parcel for delivery and will set a delivery time shortly
2026-03-03 22:27 This parcel is on its way to the courier
2026-03-03 18:43 Parcel processed at the depot
2026-03-02 18:14 We've received this parcel at the hub and will be sorted to the customers delivery depot
2026-03-02 17:32 Collected by Evri
2026-03-02 17:12 Delivered to local carrier
2026-03-01 23:40 LONDON, LONDON, GB Clearance processing completed - Import
2026-03-01 23:04 LONDON, LONDON, GB NOA received
2026-03-01 22:35 In clearance processing - Import
2026-03-01 19:35 GB International flight has arrived
2026-02-28 12:45 International flight has departed
2026-02-28 00:19 CN Arrived at the origin international airport
2026-02-27 16:19 Mainland China, CN Shipment is in transit to next facility
2026-02-26 04:26 Mainland China, CN Departed from sort facility
2026-02-25 21:45 Mainland China, CN Arrived at origin facility
2026-02-25 20:02 DONGGUAN Depart from facility to service provider
2026-02-25 18:40 DONGGUAN Shipment arrived
2026-02-25 11:36 Shipment information received
2026-02-25 10:44 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
辛迪
订单号 2822
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-25T16:42:40.083598

类型判断结果

多重操作列表:
不明企图 (索要具体需求)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=21 | This parcel has been delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T09:00:53Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thank you for your message.
We have received the email you sent; however, we are unsure of your specific request. Could you please provide more details or let us know how we can assist you with this?
Looking forward to hearing from you.
Best regards,

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-04
停更天数:21
查看物流文本
Number:  YT2605600702899727
Package status:  Delivered (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-04 12:57 This parcel has been delivered
2026-03-04 10:14 ETA of delivery
2026-03-04 09:39 The courier has received this parcel for delivery and will set a delivery time shortly
2026-03-03 22:27 This parcel is on its way to the courier
2026-03-03 18:43 Parcel processed at the depot
2026-03-02 18:14 We've received this parcel at the hub and will be sorted to the customers delivery depot
2026-03-02 17:32 Collected by Evri
2026-03-02 17:12 Delivered to local carrier
2026-03-01 23:40 LONDON, LONDON, GB Clearance processing completed - Import
2026-03-01 23:04 LONDON, LONDON, GB NOA received
2026-03-01 22:35 In clearance processing - Import
2026-03-01 19:35 GB International flight has arrived
2026-02-28 12:45 International flight has departed
2026-02-28 00:19 CN Arrived at the origin international airport
2026-02-27 16:19 Mainland China, CN Shipment is in transit to next facility
2026-02-26 04:26 Mainland China, CN Departed from sort facility
2026-02-25 21:45 Mainland China, CN Arrived at origin facility
2026-02-25 20:02 DONGGUAN Depart from facility to service provider
2026-02-25 18:40 DONGGUAN Shipment arrived
2026-02-25 11:36 Shipment information received
2026-02-25 10:44 Parcel information received
======================================
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