工单 #46930

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创建:2026-03-25T08:42:33Z | 更新:2026-03-25T09:00:57Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
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AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#1701
物流单号:H01SRA0064172845
店铺:Avi-英国
产品:训狗项圈
金额:202.3 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-23
更新天数:2天
状态摘要
InTransit | days_update=2 | Parcel is leaving Airport, Parcel Leaving Port
查看物流详细信息
Number:  H01SRA0064172845
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-23 06:44 Parcel is leaving Airport, Parcel Leaving Port
2026-03-23 06:44 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-21 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-21 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-21 16:00 Customs declaration completed
2026-03-21 16:00 InTransit Customs declaration completed
2026-03-21 07:18 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-21 07:18 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-20 23:31 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-20 23:31 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-20 14:49 DONGGUAN Depart from facility to service provider
2026-03-19 17:06 DONGGUAN Shipment arrived
2026-03-18 19:36 We've collected your parcel
2026-03-18 12:00 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-03-18 12:00 Parcel information received
2026-03-18 12:00 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
你好,

订单 1701

我已收到确认,订单已于2026年3月18日被取走。我没有收到进一步的更新。

请尽快查看此事。

最好的祝愿
Keegan Gillam
从我的 iPhone 发送
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-25T16:42:39.911330

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=2 | Parcel is leaving Airport, Parcel Leaving Port
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T09:00:56Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (H01SRA0064172845). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-23
停更天数:2
查看物流文本
Number:  H01SRA0064172845
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-23 06:44 Parcel is leaving Airport, Parcel Leaving Port
2026-03-23 06:44 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-21 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-21 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-21 16:00 Customs declaration completed
2026-03-21 16:00 InTransit Customs declaration completed
2026-03-21 07:18 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-21 07:18 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-20 23:31 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-20 23:31 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-20 14:49 DONGGUAN Depart from facility to service provider
2026-03-19 17:06 DONGGUAN Shipment arrived
2026-03-18 19:36 We've collected your parcel
2026-03-18 12:00 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2026-03-18 12:00 Parcel information received
2026-03-18 12:00 Parcel Data Received
======================================
Powered by www.17track.net.