工单 #46978

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创建:2026-03-25T09:29:42Z | 更新:2026-03-25T09:54:31Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#4924
物流单号:LP1000022428119CN
店铺:S-挪威
产品:黑色GPS手表
金额:1799.0 NOK
物流信息
物流状态:Delivered
最新日期:2025-12-10
更新天数:105天
状态摘要
Delivered | days_update=105 | Package deliveredParcel delivered
查看物流详细信息
Number:  LP1000022428119CN
Package status:  Delivered (11 Days)
Country:  CN -> NO
VYANG 维央:
2025-12-10 03:59 Package deliveredParcel delivered
2025-12-09 16:03 Communication sent
2025-12-09 14:09 Parcel activated
2025-12-09 14:07 Received by local delivery companyParcel is being loaded for transport
2025-12-08 16:25 Received by local delivery companyParcel has been received
2025-12-08 16:24 Received by local delivery companyParcel is being loaded for transport
2025-12-08 12:38 Shipment on the wayIn transit,it'sprogressing through delivery network
2025-12-08 09:01 Import customs clearance completeThe shipment has been customs cleared and released by customs
2025-12-07 12:00 Arrived at linehaul officeArrival to the destination airport
2025-12-03 21:03 Departed from departure country/regionDeparture from the original airport
2025-12-03 08:33 Leaving from departure country/regionHand over to airline.
2025-12-01 03:50 Departed from sorting centerDepart from facility to service provider.
2025-12-01 00:55 Processing at sorting centerShipment arrived at facility and measured.
2025-12-01 00:49 Processing at sorting centerShipment arrived at facility and measured.
2025-12-01 00:49 Received by logistics companyShipment picked up.
2025-11-30 17:55 Communication sent
2025-11-30 17:49 Parcel arrival notified
2025-11-30 17:49 DONGGUAN Depart from facility to service provider
2025-11-30 14:13 DONGGUAN Shipment arrived
2025-11-29 13:11 Shipment info receivedParcel information received
2025-11-29 13:11 Parcel information received
======================================
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AI历史分析结果

检测语言:nb
最新客户消息翻译
你好,

我理解,并希望在此事上提供帮助。

如果费用不太高,我可以把产品寄回给你们。请问我应该寄到哪个地址?

此致,
桑德尔
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-25T17:29:49.848358

类型判断结果

多重操作列表:
拒付去信提供退货地址 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=105 | Package deliveredParcel delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T09:54:30Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hello!

Thank you for your cooperation. Please return the package to us at the following address so we can process your request as soon as possible:

Return Address:

Recipient: Huang Haodi (VY0112)

Phone number: +86 13312988847

Address: 2nd Floor, Building G, Zhenghan Warehouse, No. 8, Pulong West Road, Tangxia Town, Dongguan City, Guangdong Province, China

Postal code: 523730

Country: China

Kindly Reminder:

Add a note: Please include a note in the package with your order number [Enter your order number here] so we can process your refund immediately upon receiving the returned package.

Proper Packaging: Please ensure the product is properly packaged to avoid damage during transit. If the returned item is damaged and affects resale, we will be unable to process a full refund.

We hope this information is helpful. Please feel free to contact us if you have any questions.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2025-12-10
停更天数:105
查看物流文本
Number:  LP1000022428119CN
Package status:  Delivered (11 Days)
Country:  CN -> NO
VYANG 维央:
2025-12-10 03:59 Package deliveredParcel delivered
2025-12-09 16:03 Communication sent
2025-12-09 14:09 Parcel activated
2025-12-09 14:07 Received by local delivery companyParcel is being loaded for transport
2025-12-08 16:25 Received by local delivery companyParcel has been received
2025-12-08 16:24 Received by local delivery companyParcel is being loaded for transport
2025-12-08 12:38 Shipment on the wayIn transit,it'sprogressing through delivery network
2025-12-08 09:01 Import customs clearance completeThe shipment has been customs cleared and released by customs
2025-12-07 12:00 Arrived at linehaul officeArrival to the destination airport
2025-12-03 21:03 Departed from departure country/regionDeparture from the original airport
2025-12-03 08:33 Leaving from departure country/regionHand over to airline.
2025-12-01 03:50 Departed from sorting centerDepart from facility to service provider.
2025-12-01 00:55 Processing at sorting centerShipment arrived at facility and measured.
2025-12-01 00:49 Processing at sorting centerShipment arrived at facility and measured.
2025-12-01 00:49 Received by logistics companyShipment picked up.
2025-11-30 17:55 Communication sent
2025-11-30 17:49 Parcel arrival notified
2025-11-30 17:49 DONGGUAN Depart from facility to service provider
2025-11-30 14:13 DONGGUAN Shipment arrived
2025-11-29 13:11 Shipment info receivedParcel information received
2025-11-29 13:11 Parcel information received
======================================
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