Case #1870

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1274

物流单号：4PX3002598518971CN

店铺：Mar-美国

产品：训狗项圈

金额：139.0 USD

物流信息

物流状态：InfoReceived

最新日期：2026-03-25

更新天数：0天

状态摘要

InfoReceived | days_update=0 | Parcel information received

查看物流详细信息

Number:  4PX3002598518971CN
Package status:  InfoReceived (0 Days)
Country:  CN -> US
VYANG 维央:
2026-03-25 11:05 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

取消订单挽留失败 (全额退款)

分类: 取消订单

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：InfoReceived | days_update=0 | Parcel information received

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-25T10:19:53Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your reply.
We are sorry to hear that you still want to cancel this order.
We have cancelled order #1274 according to your request and have issued a full refund of 139.0 USD. Usually, you will receive the refund within 5-10 business days. If you do not receive a refund within the time we promised, please feel free to contact us.
Looking forward to seeing you again in our store!

Best regards,
Lin

物流详情