工单 #46963

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创建:2026-03-25T09:29:42Z | 更新:2026-03-25T09:54:37Z

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客户邮箱
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订单字段

姓名:晓琳
订单号:#1111
物流单号:AU0000004383173
店铺:TA-澳洲
产品:K30迷你GPS定位器-黑色
金额:169.0 AUD
物流信息
物流状态:Delivered
最新日期:2026-01-05
更新天数:79天
状态摘要
Delivered | days_update=79 | BERESFIELD (NEWCASTLE) YOUR PARCEL HAS BEEN SUCCESSFULLY DELIVERED TO YOUR ADDRESS AS PER THE SPECIFIED DELIVERY INSTRUCTIONS.
查看物流详细信息
Number:  AU0000004383173
Package status:  Delivered (18 Days)
Country:  CN -> AU
VYANG 维央:
2026-01-05 07:17 BERESFIELD (NEWCASTLE) YOUR PARCEL HAS BEEN SUCCESSFULLY DELIVERED TO YOUR ADDRESS AS PER THE SPECIFIED DELIVERY INSTRUCTIONS.
2026-01-05 04:24 NEW YOUR PARCEL IS ONBOARD WITH YOUR LOCAL COURIER AND WILL BE DELIVERED TO YOU WITHIN THE NEXT 24 HOURS.
2025-12-29 21:53 SYD YOUR PARCEL HAS LEFT OUR FACILITY AND IS ON ITS WAY TO THE NEXT DESTINATION.
2025-12-29 21:53 SYD YOUR PARCEL HAS LEFT OUR FACILITY AND IS ON ITS WAY TO THE NEXT DESTINATION.
2025-12-24 17:10 SYD YOUR PARCEL HAS ARRIVED AT OUR ARAMEX DEPOT.
2025-12-24 17:10 SYD YOUR PARCEL HAS LEFT OUR FACILITY AND IS ON ITS WAY TO THE NEXT DESTINATION.
2025-12-24 17:10 SYD OUR COURIER HAS PICKED UP YOUR PARCEL FROM THE SENDER. YOU WILL RECEIVE UPDATES AS YOUR PARCEL MOVES THROUGH THE DELIVERY NETWORK.
2025-12-24 17:10 SYD OUR COURIER HAS PICKED UP YOUR PARCEL FROM THE SENDER. YOU WILL RECEIVE UPDATES AS YOUR PARCEL MOVES THROUGH THE DELIVERY NETWORK.
2025-12-24 17:10 SYD YOUR PARCEL HAS ARRIVED AT OUR ARAMEX DEPOT.
2025-12-24 17:10 SYD YOUR PARCEL HAS LEFT OUR FACILITY AND IS ON ITS WAY TO THE NEXT DESTINATION.
2025-12-23 09:54 SYDNEY COLLECTED FROM AIRPORT TERMINAL
2025-12-22 16:12 IMPORT CUSTOMS CLEARED
2025-12-22 11:27 SYDNEY ARRIVED AT DESTINATION AIRPORT
2025-12-21 23:40 HONG KONG UPLIFTED FROM TRANSSHIPMENT HUB
2025-12-20 13:11 EXPORT CUSTOMS CLEARED
2025-12-20 09:16 SYD THE SENDER IS NOW COMPLETING THE FINAL STEPS TO PREPARE YOUR PARCEL FOR PICK-UP. WE’LL SEND ANOTHER UPDATE WHEN THE PARCEL IS IN THE HANDS OF AN ARAMEX COURIER.
2025-12-20 09:16 SYD THE SENDER IS NOW COMPLETING THE FINAL STEPS TO PREPARE YOUR PARCEL FOR PICK-UP. WE’LL SEND ANOTHER UPDATE WHEN THE PARCEL IS IN THE HANDS OF AN ARAMEX COURIER.
2025-12-20 09:00 SYD THE SENDER IS NOW COMPLETING THE FINAL STEPS TO PREPARE YOUR PARCEL FOR PICK-UP. WE’LL SEND ANOTHER UPDATE WHEN THE PARCEL IS IN THE HANDS OF AN ARAMEX COURIER.
2025-12-20 09:00 SYD THE SENDER IS NOW COMPLETING THE FINAL STEPS TO PREPARE YOUR PARCEL FOR PICK-UP. WE’LL SEND ANOTHER UPDATE WHEN THE PARCEL IS IN THE HANDS OF AN ARAMEX COURIER.
2025-12-20 03:57 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-12-20 03:57 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-12-19 21:52 SHENZHEN PROCESSED AT ORIGIN HUB
2025-12-19 21:52 SHENZHEN PROCESSED AT ORIGIN HUB
2025-12-19 21:51 SHENZHEN RECEIVED SHIPMENT
2025-12-19 21:51 SHENZHEN RECEIVED SHIPMENT
2025-12-19 21:50 SHIPPING INFORMATION RECEIVED
2025-12-19 21:50 SHIPPING INFORMATION RECEIVED
2025-12-19 15:12 DONGGUAN Depart from facility to service provider
2025-12-18 21:26 DONGGUAN Shipment arrived
2025-12-17 12:00 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
很高兴退货,因为它们很糟糕,并不像广告所说的那样。

请给我寄一个预付费退货包裹,我会将它们退回。
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-25T17:29:53.801625

类型判断结果

多重操作列表:
拒付去信提供退货地址 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=79 | BERESFIELD (NEWCASTLE) YOUR PARCEL HAS BEEN SUCCESSFULLY DELIVERED TO YOUR ADDRESS AS PER THE SPECIFIED DELIVERY INSTRUCTIONS.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T09:54:33Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hello!

Thank you for your cooperation. Please return the package to us at the following address so we can process your request as soon as possible:

Return Address:

Recipient: Huang Haodi (VY0112)

Phone number: +86 13312988847

Address: 2nd Floor, Building G, Zhenghan Warehouse, No. 8, Pulong West Road, Tangxia Town, Dongguan City, Guangdong Province, China

Postal code: 523730

Country: China

Kindly Reminder:

Add a note: Please include a note in the package with your order number [Enter your order number here] so we can process your refund immediately upon receiving the returned package.

Proper Packaging: Please ensure the product is properly packaged to avoid damage during transit. If the returned item is damaged and affects resale, we will be unable to process a full refund.

We hope this information is helpful. Please feel free to contact us if you have any questions.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-01-05
停更天数:79
查看物流文本
Number:  AU0000004383173
Package status:  Delivered (18 Days)
Country:  CN -> AU
VYANG 维央:
2026-01-05 07:17 BERESFIELD (NEWCASTLE) YOUR PARCEL HAS BEEN SUCCESSFULLY DELIVERED TO YOUR ADDRESS AS PER THE SPECIFIED DELIVERY INSTRUCTIONS.
2026-01-05 04:24 NEW YOUR PARCEL IS ONBOARD WITH YOUR LOCAL COURIER AND WILL BE DELIVERED TO YOU WITHIN THE NEXT 24 HOURS.
2025-12-29 21:53 SYD YOUR PARCEL HAS LEFT OUR FACILITY AND IS ON ITS WAY TO THE NEXT DESTINATION.
2025-12-29 21:53 SYD YOUR PARCEL HAS LEFT OUR FACILITY AND IS ON ITS WAY TO THE NEXT DESTINATION.
2025-12-24 17:10 SYD YOUR PARCEL HAS ARRIVED AT OUR ARAMEX DEPOT.
2025-12-24 17:10 SYD YOUR PARCEL HAS LEFT OUR FACILITY AND IS ON ITS WAY TO THE NEXT DESTINATION.
2025-12-24 17:10 SYD OUR COURIER HAS PICKED UP YOUR PARCEL FROM THE SENDER. YOU WILL RECEIVE UPDATES AS YOUR PARCEL MOVES THROUGH THE DELIVERY NETWORK.
2025-12-24 17:10 SYD OUR COURIER HAS PICKED UP YOUR PARCEL FROM THE SENDER. YOU WILL RECEIVE UPDATES AS YOUR PARCEL MOVES THROUGH THE DELIVERY NETWORK.
2025-12-24 17:10 SYD YOUR PARCEL HAS ARRIVED AT OUR ARAMEX DEPOT.
2025-12-24 17:10 SYD YOUR PARCEL HAS LEFT OUR FACILITY AND IS ON ITS WAY TO THE NEXT DESTINATION.
2025-12-23 09:54 SYDNEY COLLECTED FROM AIRPORT TERMINAL
2025-12-22 16:12 IMPORT CUSTOMS CLEARED
2025-12-22 11:27 SYDNEY ARRIVED AT DESTINATION AIRPORT
2025-12-21 23:40 HONG KONG UPLIFTED FROM TRANSSHIPMENT HUB
2025-12-20 13:11 EXPORT CUSTOMS CLEARED
2025-12-20 09:16 SYD THE SENDER IS NOW COMPLETING THE FINAL STEPS TO PREPARE YOUR PARCEL FOR PICK-UP. WE’LL SEND ANOTHER UPDATE WHEN THE PARCEL IS IN THE HANDS OF AN ARAMEX COURIER.
2025-12-20 09:16 SYD THE SENDER IS NOW COMPLETING THE FINAL STEPS TO PREPARE YOUR PARCEL FOR PICK-UP. WE’LL SEND ANOTHER UPDATE WHEN THE PARCEL IS IN THE HANDS OF AN ARAMEX COURIER.
2025-12-20 09:00 SYD THE SENDER IS NOW COMPLETING THE FINAL STEPS TO PREPARE YOUR PARCEL FOR PICK-UP. WE’LL SEND ANOTHER UPDATE WHEN THE PARCEL IS IN THE HANDS OF AN ARAMEX COURIER.
2025-12-20 09:00 SYD THE SENDER IS NOW COMPLETING THE FINAL STEPS TO PREPARE YOUR PARCEL FOR PICK-UP. WE’LL SEND ANOTHER UPDATE WHEN THE PARCEL IS IN THE HANDS OF AN ARAMEX COURIER.
2025-12-20 03:57 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-12-20 03:57 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-12-19 21:52 SHENZHEN PROCESSED AT ORIGIN HUB
2025-12-19 21:52 SHENZHEN PROCESSED AT ORIGIN HUB
2025-12-19 21:51 SHENZHEN RECEIVED SHIPMENT
2025-12-19 21:51 SHENZHEN RECEIVED SHIPMENT
2025-12-19 21:50 SHIPPING INFORMATION RECEIVED
2025-12-19 21:50 SHIPPING INFORMATION RECEIVED
2025-12-19 15:12 DONGGUAN Depart from facility to service provider
2025-12-18 21:26 DONGGUAN Shipment arrived
2025-12-17 12:00 Parcel information received
======================================
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