工单 #46991

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创建:2026-03-25T10:05:40Z | 更新:2026-03-25T10:37:52Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2822
物流单号:YT2605600702899727
店铺:E-英国
产品:数码相机-黑色
金额:135.0 GBP
物流信息
物流状态:Delivered
最新日期:2026-03-04
更新天数:21天
状态摘要
Delivered | days_update=21 | This parcel has been delivered
查看物流详细信息
Number:  YT2605600702899727
Package status:  Delivered (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-04 12:57 This parcel has been delivered
2026-03-04 10:14 ETA of delivery
2026-03-04 09:39 The courier has received this parcel for delivery and will set a delivery time shortly
2026-03-03 22:27 This parcel is on its way to the courier
2026-03-03 18:43 Parcel processed at the depot
2026-03-02 18:14 We've received this parcel at the hub and will be sorted to the customers delivery depot
2026-03-02 17:32 Collected by Evri
2026-03-02 17:12 Delivered to local carrier
2026-03-01 23:40 LONDON, LONDON, GB Clearance processing completed - Import
2026-03-01 23:04 LONDON, LONDON, GB NOA received
2026-03-01 22:35 In clearance processing - Import
2026-03-01 19:35 GB International flight has arrived
2026-02-28 12:45 International flight has departed
2026-02-28 00:19 CN Arrived at the origin international airport
2026-02-27 16:19 Mainland China, CN Shipment is in transit to next facility
2026-02-26 04:26 Mainland China, CN Departed from sort facility
2026-02-25 21:45 Mainland China, CN Arrived at origin facility
2026-02-25 20:02 DONGGUAN Depart from facility to service provider
2026-02-25 18:40 DONGGUAN Shipment arrived
2026-02-25 11:36 Shipment information received
2026-02-25 10:44 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
分享在
https://drive.google.com/file/d/1GtNmc26oNLhweckIfwCfVHcDc4cZjXVX/view

请查看您所请求的关于新相机问题的附加视频。

我还将相机带到了本地的相机店,他们也无法用这台相机拍照。

我认为最好将相机退还给您,并请您退款给我。

请尽快告知。

马丁·乔里耶夫
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-25T18:33:54.619289

类型判断结果

category:
secondary_type:
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=21 | This parcel has been delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2026-03-04
停更天数:21
查看物流文本
Number:  YT2605600702899727
Package status:  Delivered (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-04 12:57 This parcel has been delivered
2026-03-04 10:14 ETA of delivery
2026-03-04 09:39 The courier has received this parcel for delivery and will set a delivery time shortly
2026-03-03 22:27 This parcel is on its way to the courier
2026-03-03 18:43 Parcel processed at the depot
2026-03-02 18:14 We've received this parcel at the hub and will be sorted to the customers delivery depot
2026-03-02 17:32 Collected by Evri
2026-03-02 17:12 Delivered to local carrier
2026-03-01 23:40 LONDON, LONDON, GB Clearance processing completed - Import
2026-03-01 23:04 LONDON, LONDON, GB NOA received
2026-03-01 22:35 In clearance processing - Import
2026-03-01 19:35 GB International flight has arrived
2026-02-28 12:45 International flight has departed
2026-02-28 00:19 CN Arrived at the origin international airport
2026-02-27 16:19 Mainland China, CN Shipment is in transit to next facility
2026-02-26 04:26 Mainland China, CN Departed from sort facility
2026-02-25 21:45 Mainland China, CN Arrived at origin facility
2026-02-25 20:02 DONGGUAN Depart from facility to service provider
2026-02-25 18:40 DONGGUAN Shipment arrived
2026-02-25 11:36 Shipment information received
2026-02-25 10:44 Parcel information received
======================================
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