工单 #46984

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创建:2026-03-25T10:05:40Z | 更新:2026-03-25T10:20:00Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1932
物流单号:JD0002234322769687
店铺:Nex-英国
产品:银色10号戒指
金额:109.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-25
更新天数:0天
状态摘要
InTransit | days_update=0 | GB InTransit Parcel arrives at Airport, Parcel Arrival
查看物流详细信息
Number:  JD0002234322769687
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-25 10:45 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-24 05:13 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-24 05:13 Parcel is leaving Airport, Parcel Leaving Port
2026-03-24 05:13 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-22 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-22 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-22 11:23 Customs declaration completed
2026-03-22 11:23 InTransit Customs declaration completed
2026-03-21 07:11 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-21 07:11 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-20 23:33 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-20 23:33 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-20 14:49 DONGGUAN Depart from facility to service provider
2026-03-20 03:44 YODEL We have your parcel. Please check back for updates
2026-03-19 17:04 DONGGUAN Shipment arrived
2026-03-19 02:55 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-19 02:38 COVENTRY SERVICE CENTRE YODEL We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-18 11:59 Parcel information received
2026-03-18 11:59 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
早上好

请问您能给我更新一下我的订单吗?

我已附上确认邮件的截图。

此致

丹妮尔
对话统计
总消息:1 条 | 客户:1 条 | 客服:0 条 | 下轮次:1
解析时间:2026-03-25T18:05:49.159677

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=0 | GB InTransit Parcel arrives at Airport, Parcel Arrival
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-25T10:19:58Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (JD0002234322769687). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-25
停更天数:
查看物流文本
Number:  JD0002234322769687
Package status:  InTransit (7 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-25 10:45 GB InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-24 05:13 CN InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-24 05:13 Parcel is leaving Airport, Parcel Leaving Port
2026-03-24 05:13 CN Parcel is leaving Airport Parcel Leaving Port
2026-03-22 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-22 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-22 11:23 Customs declaration completed
2026-03-22 11:23 InTransit Customs declaration completed
2026-03-21 07:11 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-03-21 07:11 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-20 23:33 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-20 23:33 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-20 14:49 DONGGUAN Depart from facility to service provider
2026-03-20 03:44 YODEL We have your parcel. Please check back for updates
2026-03-19 17:04 DONGGUAN Shipment arrived
2026-03-19 02:55 YODEL Your parcel is on its way to Yodel. Please check back for updates
2026-03-19 02:38 COVENTRY SERVICE CENTRE YODEL We're expecting your parcel from your sender. We will provide updates here once we receive it
2026-03-18 11:59 Parcel information received
2026-03-18 11:59 Parcel Data Received
======================================
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