工单 #30770

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创建:2026-02-16T13:55:34Z | 更新:2026-02-18T14:45:29Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:8110670-1220
物流单号:YT2604000703502340
店铺:TA-澳洲
产品:GPS定位器-白色
金额:169.0 AUD
物流信息
物流状态:InTransit
最新日期:2026-02-18
更新天数:0天
状态摘要
InTransit | days_update=0 | Brisbane, In transit, Your parcel has left our facility and is on its way to the next destination.
查看物流详细信息
Number:  YT2604000703502340
Package status:  In transit (8 Days)
Country:  China -> Australia
YunExpress:
2026-02-18 19:51 Brisbane, In transit, Your parcel has left our facility and is on its way to the next destination.
2026-02-17 13:55 Sydney, Your parcel is in our care, Your parcel has arrived at our Aramex depot.
2026-02-17 08:03 Delivered to local carrier
2026-02-17 08:46 Sydney, Picked up from sender, Our courier has picked up your parcel from the sender. You will receive updates as your parcel moves through the delivery network.
2026-02-17 08:46 Sydney, Processed by customs, We have received your parcel and it has been processed successfully by customs.
2026-02-15 10:31 SYDNEY, NEW SOUTH WALES, AU, Clearance processing completed - Import
2026-02-15 09:31 AU, International flight has arrived
2026-02-15 09:25 In clearance processing - Import
2026-02-14 21:24 International flight has departed
2026-02-12 22:57 CN, Arrived at the origin international airport
2026-02-12 15:01 Mainland China, CN, Shipment is in transit to next facility
2026-02-12 10:09 Mainland China, CN, Arrived at sort facility
2026-02-12 07:18 Mainland China, CN, Departed from sort facility
2026-02-11 06:55 Mainland China, CN, Departed from sort facility
2026-02-10 22:39 Mainland China, CN, Arrived at origin facility
2026-02-09 10:50 Shipment information received
======================================
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AI历史分析结果

检测语言:en
分析时间:2026-02-18T22:22:40.573584
历史消息总结
客户询问最近订单的物流情况。
客服回复已确认包裹在运输中,运单号 YT2604000703502340,可在 17track.net/en 查询,如有疑问请联系。
最新客户消息翻译
太好了,非常感谢。
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-02-18T22:21:24.861195

类型判断结果

category:
secondary_type:表达感谢 (感谢购买与耐心)
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=0 | Brisbane, In transit, Your parcel has left our facility and is on its way to the next destination.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-02-18T14:45:27Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术

Dear William Devine,

Thank you very much for your patience and for choosing to shop with us. We truly appreciate your support.
Please feel free to contact us with any questions you may have.
We wish you all the best and hope you have a wonderful day!
Best regards,

Best regards,
Lin

中文话术

非常感谢您的耐心等待,也感谢您选择在本店购物,我们由衷感激您的支持。
若有任何问题,请随时联系我们。
祝您一切顺利,生活愉快!
致以最诚挚的问候!

目标语种话术 (english)

Dear William Devine,

Thank you very much for your patience and for choosing to shop with us. We truly appreciate your support.
Please feel free to contact us with any questions you may have.
We wish you all the best and hope you have a wonderful day!
Best regards,

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-02-18
停更天数:
查看物流文本
Number:  YT2604000703502340
Package status:  In transit (8 Days)
Country:  China -> Australia
YunExpress:
2026-02-18 19:51 Brisbane, In transit, Your parcel has left our facility and is on its way to the next destination.
2026-02-17 13:55 Sydney, Your parcel is in our care, Your parcel has arrived at our Aramex depot.
2026-02-17 08:03 Delivered to local carrier
2026-02-17 08:46 Sydney, Picked up from sender, Our courier has picked up your parcel from the sender. You will receive updates as your parcel moves through the delivery network.
2026-02-17 08:46 Sydney, Processed by customs, We have received your parcel and it has been processed successfully by customs.
2026-02-15 10:31 SYDNEY, NEW SOUTH WALES, AU, Clearance processing completed - Import
2026-02-15 09:31 AU, International flight has arrived
2026-02-15 09:25 In clearance processing - Import
2026-02-14 21:24 International flight has departed
2026-02-12 22:57 CN, Arrived at the origin international airport
2026-02-12 15:01 Mainland China, CN, Shipment is in transit to next facility
2026-02-12 10:09 Mainland China, CN, Arrived at sort facility
2026-02-12 07:18 Mainland China, CN, Departed from sort facility
2026-02-11 06:55 Mainland China, CN, Departed from sort facility
2026-02-10 22:39 Mainland China, CN, Arrived at origin facility
2026-02-09 10:50 Shipment information received
======================================
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