工单 #30759

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创建:2026-02-16T13:56:00Z | 更新:2026-02-18T14:45:32Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:7778055-3795
物流单号:4PX3002492251080CN
店铺:Son-美国
产品:单筒望远镜
金额:369.0 USD
物流信息
物流状态:InTransit
最新日期:2026-02-16
更新天数:2天
状态摘要
InTransit | days_update=2 | In transit it's progressing through Post network
查看物流详细信息
Number:  4PX3002492251080CN
Package status:  In transit (9 Days)
Country:  China -> United States
VYANG:
2026-02-16 11:17 In transit it's progressing through Post network
2026-02-16 11:17 Handed over to last mile
2026-02-14 20:42 Transported by truck
2026-02-14 20:42 Depart from the destination distribution center.
2026-02-14 13:43 Released from customs: customs cleared.
2026-02-13 17:49 Customs clearance agent received the shipment in destnation country.
2026-02-13 17:49 Arrived at warehouse
2026-02-13 14:49 Arrival to the destination airport
2026-02-13 10:56 Departure from the original airport
2026-02-13 01:00 Hand over to airline.
2026-02-11 06:44 Nancheng, Depart from facility to service provider.
2026-02-11 04:05 Nancheng, Shipment arrived at facility and measured.
2026-02-11 03:59 Nancheng, Shipment arrived at facility and measured.
2026-02-11 03:59 Nancheng, Shipment picked up.
2026-02-10 21:50 DONGGUAN, Depart from facility to service provider
2026-02-10 15:53 DONGGUAN, Shipment arrived
2026-02-08 12:58 Parcel information received
2026-02-08 12:58 Parcel information received
======================================
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AI历史分析结果

检测语言:en
分析时间:2026-02-18T22:22:46.572376
历史消息总结
客户询问订单是否已发货及配送方,并提供联系电话。
客服回复确认包裹已发出,提供运单号 4PX3002492251080CN,建议在 17track.net/en 跟踪,并请客户有疑问随时联系。
最新客户消息翻译
感谢您的快速回复。
祝您有美好的一天!
对话统计
总消息:3 条 | 客户:2 条 | 客服:1 条 | 下轮次:2
解析时间:2026-02-18T22:21:35.796430

类型判断结果

category:
secondary_type:表达感谢 (感谢购买与耐心)
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=2 | In transit it's progressing through Post network
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-02-18T14:45:31Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术

Dear Lionel Baiza,

Thank you very much for your patience and for choosing to shop with us. We truly appreciate your support.
Please feel free to contact us with any questions you may have.
We wish you all the best and hope you have a wonderful day!
Best regards,

Best regards,
Lin

中文话术

非常感谢您的耐心等待,也感谢您选择在本店购物,我们由衷感激您的支持。
若有任何问题,请随时联系我们。
祝您一切顺利,生活愉快!
致以最诚挚的问候!

目标语种话术 (english)

Dear Lionel Baiza,

Thank you very much for your patience and for choosing to shop with us. We truly appreciate your support.
Please feel free to contact us with any questions you may have.
We wish you all the best and hope you have a wonderful day!
Best regards,

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-02-16
停更天数:2
查看物流文本
Number:  4PX3002492251080CN
Package status:  In transit (9 Days)
Country:  China -> United States
VYANG:
2026-02-16 11:17 In transit it's progressing through Post network
2026-02-16 11:17 Handed over to last mile
2026-02-14 20:42 Transported by truck
2026-02-14 20:42 Depart from the destination distribution center.
2026-02-14 13:43 Released from customs: customs cleared.
2026-02-13 17:49 Customs clearance agent received the shipment in destnation country.
2026-02-13 17:49 Arrived at warehouse
2026-02-13 14:49 Arrival to the destination airport
2026-02-13 10:56 Departure from the original airport
2026-02-13 01:00 Hand over to airline.
2026-02-11 06:44 Nancheng, Depart from facility to service provider.
2026-02-11 04:05 Nancheng, Shipment arrived at facility and measured.
2026-02-11 03:59 Nancheng, Shipment arrived at facility and measured.
2026-02-11 03:59 Nancheng, Shipment picked up.
2026-02-10 21:50 DONGGUAN, Depart from facility to service provider
2026-02-10 15:53 DONGGUAN, Shipment arrived
2026-02-08 12:58 Parcel information received
2026-02-08 12:58 Parcel information received
======================================
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