工单 #30737

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创建：2026-02-16T15:00:09Z | 更新：2026-02-21T14:41:43Z

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订单字段

姓名：晓琳
订单号：7018193-1371
物流单号：ZC55337156899
店铺：E-澳洲
产品：广角镜头
金额：455.0 AUD
物流信息
物流状态：Delivered
最新日期：2026-02-03
更新天数：18天
状态摘要
Delivered | days_update=18 | BELGRAVE VIC, Delivered - Left in a safe place
查看物流详细信息 
Number:  ZC55337156899
Package status:  Delivered (15 Days)
Country:  China -> Australia
VYANG:
2026-02-03 13:06 BELGRAVE VIC, Delivered - Left in a safe place
2026-02-03 08:32 BAYSWATER VIC, Out for Delivery
2026-02-03 05:28 BAYSWATER VIC, Arrived processing center
2026-02-02 16:16 SUNSHINE WEST VIC, Arrived processing center
2026-01-30 19:53 MEL, The package has been transferred to the service provider
2026-01-30 16:30 MEL, The package has been cleared through customs
2026-01-30 12:18 MEL, The package is being submitted for customs clearance
2026-01-30 09:18 MEL, Arrived at destination airport
2026-01-28 18:55 HKG, Next stop, airport of destination
2026-01-27 21:05 HKG, Hand over to airline
2026-01-25 05:24 SHENZHEN, Leaving Scan
2026-01-24 19:06 SHENZHEN, Barcode scanning
2026-01-24 07:52 SHENZHEN, Depart from facility to service provider
2026-01-24 00:47 SHENZHEN, Packaged
2026-01-24 00:07 SHENZHEN, Shipment arrived
2026-01-23 19:33 DONGGUAN, Depart from facility to service provider
2026-01-23 16:37 DONGGUAN, Shipment arrived
2026-01-20 11:00 Forecast has been received
2026-01-20 11:00 Parcel information received
2026-01-20 11:00 Parcel information received
======================================
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AI历史分析结果

检测语言：en
最新客户消息翻译
你好，林，

请参阅下面关于退回相机的请求信息。由于该包装已被打开，我们会保留SD卡。

感谢你的帮助。我期待了解下一步的处理步骤。

此致，

艾玛·雷。

在收到并正确测试相机后，我对其性能感到失望。图像质量比预期差，这使得它不适合我购买该产品的用途。我购买这款相机是为了旅行和日常使用，并且根据广告宣传，我原本期待更高的图像质量。因此，我希望退货并获得退款。
对话统计
总消息：6 条 | 客户：3 条 | 客服：3 条 | 下轮次：4
解析时间：2026-02-21T22:41:36.335767

类型判断结果

category：
secondary_type：
is_match：false
confidence：
logistics_status_summary：Delivered | days_update=18 | BELGRAVE VIC, Delivered - Left in a safe place
reasoning：

      

      

        
        
      

      
        

          
          

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流水线状态

    
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物流详情

    
物流状态：Delivered

    
最新日期：2026-02-03

    
停更天数：18

    

      查看物流文本
      
Number:  ZC55337156899
Package status:  Delivered (15 Days)
Country:  China -> Australia
VYANG:
2026-02-03 13:06 BELGRAVE VIC, Delivered - Left in a safe place
2026-02-03 08:32 BAYSWATER VIC, Out for Delivery
2026-02-03 05:28 BAYSWATER VIC, Arrived processing center
2026-02-02 16:16 SUNSHINE WEST VIC, Arrived processing center
2026-01-30 19:53 MEL, The package has been transferred to the service provider
2026-01-30 16:30 MEL, The package has been cleared through customs
2026-01-30 12:18 MEL, The package is being submitted for customs clearance
2026-01-30 09:18 MEL, Arrived at destination airport
2026-01-28 18:55 HKG, Next stop, airport of destination
2026-01-27 21:05 HKG, Hand over to airline
2026-01-25 05:24 SHENZHEN, Leaving Scan
2026-01-24 19:06 SHENZHEN, Barcode scanning
2026-01-24 07:52 SHENZHEN, Depart from facility to service provider
2026-01-24 00:47 SHENZHEN, Packaged
2026-01-24 00:07 SHENZHEN, Shipment arrived
2026-01-23 19:33 DONGGUAN, Depart from facility to service provider
2026-01-23 16:37 DONGGUAN, Shipment arrived
2026-01-20 11:00 Forecast has been received
2026-01-20 11:00 Parcel information received
2026-01-20 11:00 Parcel information received
======================================
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