Case #351

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操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#2294

物流单号：215981346620

店铺：S-爱尔兰

产品：红色GPS手表

金额：159.0 EUR

物流信息

物流状态：Delivered

最新日期：2025-11-27

更新天数：87天

状态摘要

Delivered | days_update=87 | Newtowncunnigham Ireland Delivered, The parcel has been delivered.

查看物流详细信息

Number:  215981346620
Package status:  Delivered (10 Days)
Country:  CN -> IE
VYANG 维央:
2025-11-27 20:56 Newtowncunnigham Ireland Delivered, The parcel has been delivered.
2025-11-27 17:00 Newtowncunnigham Ireland The parcel is expected to be delivered during the day.
2025-11-27 15:51 Newtowncunnigham Ireland The parcel has reached the parcel center.
2025-11-27 05:31 Ireland The parcel was handed over to GLS.
2025-11-27 05:31 Ireland InTransit, The parcel was handed over to GLS.
2025-11-26 00:57 InTransit Custom clearance completed
2025-11-26 00:57 Custom clearance completed
2025-11-24 20:22 Parcel arrives at Airport Parcel Arrival
2025-11-24 20:22 InTransit Parcel arrives at Airport, Parcel Arrival
2025-11-23 07:44 Parcel is leaving Airport Parcel Leaving Port
2025-11-23 07:44 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-11-22 21:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-11-21 15:59 Customs declaration completed
2025-11-21 15:59 InTransit Customs declaration completed
2025-11-20 01:57 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-11-20 01:57 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-11-19 21:38 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-11-19 21:38 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-11-19 21:38 Shenzhen InTransit, Parcel processed at Shenzhen Sorting Centre.
2025-11-18 21:42 DONGGUAN Depart from facility to service provider
2025-11-18 20:31 DONGGUAN Shipment arrived
2025-11-18 11:53 Ireland The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.
2025-11-18 10:53 Parcel information received
2025-11-18 10:53 DataReceived Parcel Data Received
2025-11-18 10:53 Parcel Data Received
======================================
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AI历史分析结果

检测语言：未分析

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对话统计

总消息：11 条 | 客户：6 条 | 客服：5 条 | 下轮次：6

查看原始邮件内容

Hello I received a watch from you for me husband for Xmas, unfortunately it is giving incorrect readings, can I ask what is my next step in getting this problem recified. Thank you on advance Collette Boyle.

类型判断结果

category：

secondary_type：

is_match：true

confidence：

logistics_status_summary：Delivered | days_update=87 | Newtowncunnigham Ireland Delivered, The parcel has been delivered.

reasoning：

发送状态

last_send_status：

last_send_at：

流水线状态

pipeline_status：

pipeline_at：

英文话术

中文话术

物流详情