Case #356

输入

工单ID（用于发送回复）

客户邮箱

运单号（可手动覆盖）

物流查询 fc（自动/可空）

客户邮件内容

Hi,

I need an invoice for this, as my accountant is asking for it.

Could you send me one please?

Many thanks

Kind regards

Mike

Mike Jefferies

Managing Director

Mobile: 07988 310057

Email: 
mike.jefferies@finecal.co.uk

*** NOTE – FROM 1ST NOVEMBER 2024 WE WILL BE CLOSING AT 2:00PM ON FRIDAYS ***

FineCal Labels ltd

Unit 14, Gordano 19, Garanor Way, Portbury, Bristol, BS20 7XE

Tel: 0117 971 1111

Fax: 0117 977 2326

Email: 
labels@finecal.co.uk

Website: 
www.finecal-labels.co.uk

FineCal Labels Ltd - Registered in England and Wales: 15483029

Registered Office: C/O West & Co Accountants, Leigh Court Business Centre, Pill Road, Abbots Leigh, Bristol, England, BS8 3RA

Whilst emails are checked automatically for known viruses, recipients should undertake their own virus checking procedures as FineCal Group Ltd will not be held liable. Any attachments are confidential and protected
 by client privilege. It is solely for the use of the intended recipient. Please delete this email if received in error and notify the sender. Unauthorised use is prohibited. Any opinions expressed in emails are those of the individual and not necessarily of
 FineCal Group Ltd. Any prices quoted in this communication are open for acceptance for 30 days from the date of original offer (unless stated otherwise), with prices being subject to change without notice

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#3040

物流单号：YT2604200702406598

店铺：A-英国

产品：V18吸尘器-英规

金额：195.0 GBP

物流信息

物流状态：Delivered

最新日期：2026-02-19

更新天数：23天

状态摘要

Delivered | days_update=23 | Delivered - No Signature

查看物流详细信息

Number:  YT2604200702406598
Package status:  Delivered (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-02-19 10:08 Delivered - No Signature
2026-02-19 08:02 Portishead DO Indoor Sorting - Ready For Delivery
2026-02-18 16:23 Bristol MC Inward MC - Handheld Acceptance
2026-02-18 04:35 Princess Royal Parcel Hub Outward RDC - Handheld Acceptance
2026-02-17 19:08 Delivered to local carrier
2026-02-17 16:02 LONDON, LONDON, GB Clearance processing completed - Import
2026-02-17 15:00 In clearance processing - Import
2026-02-16 17:27 LONDON, LONDON, GB NOA received
2026-02-16 14:50 GB International flight has arrived
2026-02-16 08:12 International flight has departed
2026-02-15 17:03 CN Arrived at the origin international airport
2026-02-15 09:03 Mainland China, CN Shipment is in transit to next facility
2026-02-14 05:52 Mainland China, CN Departed from sort facility
2026-02-13 15:38 Mainland China, CN Arrived at sort facility
2026-02-13 14:08 Mainland China, CN Departed from sort facility
2026-02-12 00:31 Mainland China, CN Arrived at origin facility
2026-02-11 20:58 DONGGUAN Depart from facility to service provider
2026-02-11 20:46 DONGGUAN Shipment arrived
2026-02-11 10:47 Shipment information received
2026-02-11 10:47 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言：en

最新客户消息翻译

您好，

我需要一份发票，因为我的会计师正在要求它。

您能给我寄一份吗？

非常感谢。

此致

敬礼

迈克

迈克·杰弗里斯

董事总经理

手机：07988 310057

电子邮箱：
mike.jefferies@finecal.co.uk

*** 注意 – 从2024年11月1日起，我们将于每周五下午2:00关闭 ***

FineCal Labels有限公司

单元14, Gordano 19, Garanor Way, Portbury, Bristol, BS20 7XE

电话：0117 971 1111

传真：0117 977 2326

电子邮箱：
labels@finecal.co.uk

网站：
www.finecal-labels.co.uk

FineCal Labels有限公司 - 在英格兰和威尔士注册编号：15483029

注册地址：C/O West & Co会计师事务所, Leigh Court商务中心, Pill路, Abbots Leigh, Bristol, England, BS8 3RA

尽管电子邮件会自动检查已知病毒，接收方应自行进行病毒检查程序，FineCal Group有限公司不承担责任。任何附件都是机密的，并受客户特权保护，仅供指定收件人使用。如果错误收到此电子邮件，请删除并通知发件人。未经授权的使用是禁止的。电子邮件中表达的任何意见仅代表个人观点，不一定代表 FineCal Group Ltd. 的观点。本通信中引用的任何价格自原始报价之日起 30 天内可接受（除非另有说明），价格如有变动恕不另行通知。

对话统计

总消息：3 条 | 客户：2 条 | 客服：1 条 | 下轮次：2

解析时间：2026-03-14T17:58:13.441569

类型判断结果

多重操作列表:

告知顾客我们不提供纸质和电子发票 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=23 | Delivered - No Signature

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-14T10:33:08Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

At present, our order system temporarily does not have the function to issue paper or electronic invoices, which has caused a small inconvenience that may slightly affect you.  
If you have other proof requirements or need our assistance in any way, please let us know directly, and we will quickly find an alternative solution or provide the corresponding transaction records.  
We look forward to your further instructions and wish you a smooth shopping experience.

Best regards,
Lin

物流详情