工单 #2847

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创建:2025-12-23T07:09:37Z | 更新:2026-03-25T10:35:10Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1290
物流单号:JD0002234122179186
店铺:SM-英国
产品:平板电脑-黑色
金额:304.3 GBP
物流信息
物流状态:Delivered
最新日期:2025-12-27
更新天数:88天
状态摘要
Delivered | days_update=88 | NORWICH SERVICE CENTRE Delivered, Your parcel has been delivered
查看物流详细信息
Number:  JD0002234122179186
Package status:  Delivered (13 Days)
Country:  CN -> GB
VYANG 维央:
2025-12-27 21:19 NORWICH SERVICE CENTRE Delivered, Your parcel has been delivered
2025-12-27 18:52 NORWICH SERVICE CENTRE DeliveryReady, We have your parcel. Please check back for updates
2025-12-27 18:52 NORWICH SERVICE CENTRE We have your parcel. Please check back for updates
2025-12-27 18:52 NORWICH SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 13:19 - 15:19)
2025-12-27 18:52 NORWICH SERVICE CENTRE We have your parcel. Please check back for updates
2025-12-27 18:52 NORWICH SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 13:19 - 15:19)
2025-12-27 10:47 NORWICH SERVICE CENTRE Your parcel has arrived at your delivery depot
2025-12-27 10:47 NORWICH SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2025-12-22 04:39 Custom clearance completed
2025-12-22 04:39 InTransit Custom clearance completed
2025-12-21 20:20 InTransit Parcel arrives at Airport, Parcel Arrival
2025-12-21 20:20 Parcel arrives at Airport Parcel Arrival
2025-12-19 19:35 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-12-19 19:35 Parcel is leaving Airport Parcel Leaving Port
2025-12-18 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-12-18 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-12-18 13:00 Customs declaration completed
2025-12-18 13:00 InTransit Customs declaration completed
2025-12-17 22:25 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-12-17 22:25 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-12-17 20:05 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-17 02:12 YODEL InTransit, We have your parcel. Please check back for updates
2025-12-17 02:12 YODEL We have your parcel. Please check back for updates
2025-12-17 00:43 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-17 00:43 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-12-16 21:46 DONGGUAN Depart from facility to service provider
2025-12-16 14:10 DONGGUAN Shipment arrived
2025-12-16 02:23 YODEL Your parcel is on its way to Yodel. Please check back for updates
2025-12-15 02:29 NORWICH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2025-12-14 12:48 Parcel Data Received
2025-12-14 12:48 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
万事达卡已经从我的账户中取走了这笔钱。

通过 BT 邮件应用发送
对话统计
总消息:31 条 | 客户:16 条 | 客服:15 条 | 下轮次:16
解析时间:2026-03-25T18:34:07.057298

类型判断结果

多重操作列表:
告知顾客资金不在我们银行账户,在顾客的银行账户,需要顾客去联系银行把钱款转给我们 (手动)
分类: 其他问题
[已含回复内容]
is_match:true
confidence:
logistics_status_summary:Delivered | days_update=88 | NORWICH SERVICE CENTRE Delivered, Your parcel has been delivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2025-12-27
停更天数:88
查看物流文本
Number:  JD0002234122179186
Package status:  Delivered (13 Days)
Country:  CN -> GB
VYANG 维央:
2025-12-27 21:19 NORWICH SERVICE CENTRE Delivered, Your parcel has been delivered
2025-12-27 18:52 NORWICH SERVICE CENTRE DeliveryReady, We have your parcel. Please check back for updates
2025-12-27 18:52 NORWICH SERVICE CENTRE We have your parcel. Please check back for updates
2025-12-27 18:52 NORWICH SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 13:19 - 15:19)
2025-12-27 18:52 NORWICH SERVICE CENTRE We have your parcel. Please check back for updates
2025-12-27 18:52 NORWICH SERVICE CENTRE Your parcel is with one of our drivers for delivery (due between 13:19 - 15:19)
2025-12-27 10:47 NORWICH SERVICE CENTRE Your parcel has arrived at your delivery depot
2025-12-27 10:47 NORWICH SERVICE CENTRE InTransit, Your parcel has arrived at your delivery depot
2025-12-22 04:39 Custom clearance completed
2025-12-22 04:39 InTransit Custom clearance completed
2025-12-21 20:20 InTransit Parcel arrives at Airport, Parcel Arrival
2025-12-21 20:20 Parcel arrives at Airport Parcel Arrival
2025-12-19 19:35 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-12-19 19:35 Parcel is leaving Airport Parcel Leaving Port
2025-12-18 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-12-18 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-12-18 13:00 Customs declaration completed
2025-12-18 13:00 InTransit Customs declaration completed
2025-12-17 22:25 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-12-17 22:25 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2025-12-17 20:05 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-17 02:12 YODEL InTransit, We have your parcel. Please check back for updates
2025-12-17 02:12 YODEL We have your parcel. Please check back for updates
2025-12-17 00:43 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-17 00:43 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-12-16 21:46 DONGGUAN Depart from facility to service provider
2025-12-16 14:10 DONGGUAN Shipment arrived
2025-12-16 02:23 YODEL Your parcel is on its way to Yodel. Please check back for updates
2025-12-15 02:29 NORWICH SERVICE CENTRE We're expecting your parcel from your sender. We will provide updates here once we receive it
2025-12-14 12:48 Parcel Data Received
2025-12-14 12:48 Parcel information received
======================================
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