Case #469

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1330

物流单号：00794210305260283174

店铺：R-新西兰

产品：扫地机

金额：689.0 NZD

物流信息

物流状态：Delivered

最新日期：2026-01-30

更新天数：19天

状态摘要

Delivered | days_update=19 | DELIVERED

查看物流详细信息

Number:  00794210305260283174
Package status:  Delivered (7 Days)
Country:  China -> New Zealand
VYANG:
2026-01-30 12:07 DELIVERED
2026-01-30 06:32 WITH COURIER FOR DELIVERY
2026-01-29 12:29 PROCESSED AT LOCAL HUB
2026-01-29 12:27 IN TRANSIT TO LOCAL DEPOT
2026-01-29 12:26 CLEARED FOR IMPORT
2026-01-29 12:25 ARRIVED INTO DESTINATION COUNTRY FACILITY
2026-01-29 10:27 IMPORT CUSTOMS CLEARED
2026-01-29 07:10 AUCKLAND, COLLECTED FROM AIRPORT TERMINAL
2026-01-28 09:43 AUCKLAND, ARRIVED AT DESTINATION AIRPORT
2026-01-27 19:15 HONG KONG, UPLIFTED FROM TRANSSHIPMENT HUB
2026-01-27 17:50 TRACKING NUMBER ALLOCATED TO PARCEL
2026-01-25 11:45 EXPORT CUSTOMS CLEARED
2026-01-25 03:02 SHENZHEN, ITEM DESPATCHED TO TRANSSHIPMENT HUB
2026-01-24 22:48 SHENZHEN, PROCESSED AT ORIGIN HUB
2026-01-24 22:47 SHENZHEN, RECEIVED SHIPMENT
2026-01-24 22:46 SHIPPING INFORMATION RECEIVED
2026-01-24 15:45 DONGGUAN, Depart from facility to service provider
2026-01-23 20:00 DONGGUAN, Shipment arrived
2026-01-23 11:16 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

感谢您告知我们您寄回包裹的地址，我们核实正确，请耐心等待包裹退回至我们仓库 (手动)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=19 | DELIVERED

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-19T04:00:15Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We have verified that the return address you provided is correct. The package is returning along the original route and is expected to reach our warehouse within 5-12 days. In the meantime, please be patient, and once the package arrives, we will promptly complete the subsequent processing for you. We look forward to resolving your issue soon.

Best regards,
Lin

物流详情