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Hello Lin, So I paid £150 for this ring, you are offering £4.50 refund and keep a faulty item. So that would be £144.50 for a poor product, this is an insult. The alternative is to return the product at a cost of £57.50, which is 38% of the cost of the item. This means I would get a refund of £92.50 because your product didn't work as advertised. AND this is only if it gets through customs and you receive it! Again this is unacceptable. Surely you can understand my frustration and you would not accept such a poor offer. Please review and get back to me

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你好林，

我花了150英镑买这枚戒指，而你们只提供4.50英镑的退款，并且让我保留一个有缺陷的商品。

这样的话，我为一个劣质产品支付了144.50英镑，这简直是在侮辱我。

另一种选择是以57.50英镑的费用退货，这相当于商品价格的38%。

这意味着我只能得到92.50英镑的退款，因为你们的产品没有按宣传的那样工作。而且这还只能在商品顺利通过海关并且你们收到的情况下！

这同样是无法接受的。

你肯定能理解我的沮丧，你也不会接受如此糟糕的提议。

请审查并回复我。

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