工单 #9172

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创建:2026-02-18T12:33:28Z | 更新:2026-03-12T10:25:04Z

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客户邮箱
运单号(可手动覆盖)
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操作步骤
AI分析
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生成和发送

订单字段

姓名:晓琳
订单号:#2486
物流单号:215981444715
店铺:Ele-爱尔兰
产品:黑色面罩
金额:321.3 EUR
物流信息
物流状态:Delivered
最新日期:2025-12-11
更新天数:73天
状态摘要
Delivered | days_update=73 | Knock Ireland Delivered, The parcel has been delivered.
查看物流详细信息
Number:  215981444715
Package status:  Delivered (14 Days)
Country:  CN -> IE
VYANG 维央:
2025-12-11 21:37 Knock Ireland Delivered, The parcel has been delivered.
2025-12-11 17:32 Knock Ireland DeliveryReady, The parcel is expected to be delivered during the day.
2025-12-11 17:32 Knock Ireland The parcel is expected to be delivered during the day.
2025-12-11 17:32 Knock Ireland The parcel has reached the parcel center.
2025-12-11 05:25 Ireland InTransit, The parcel was handed over to GLS.
2025-12-11 05:25 Ireland The parcel was handed over to GLS.
2025-12-05 21:24 Custom clearance completed
2025-12-05 21:24 InTransit Custom clearance completed
2025-12-05 13:41 Parcel arrives at Airport Parcel Arrival
2025-12-05 13:41 InTransit Parcel arrives at Airport, Parcel Arrival
2025-12-03 02:57 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-12-03 02:57 Parcel is leaving Airport Parcel Leaving Port
2025-12-01 21:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-12-01 21:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-11-30 17:32 Customs declaration completed
2025-11-30 17:32 InTransit Customs declaration completed
2025-11-30 01:53 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-11-29 21:10 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-11-29 21:10 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-11-29 19:51 DONGGUAN Depart from facility to service provider
2025-11-29 10:06 DONGGUAN Shipment arrived
2025-11-28 11:51 Ireland The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.
2025-11-28 10:51 Parcel information received
2025-11-28 10:51 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
请参考我1月9日发送的电子邮件获取所有退货详情,您已在1月12日的电子邮件中确认收到。

我附上相同内容的截图。

此致

凯瑟琳·穆利根
从我的 iPhone 发送
对话统计
总消息:18 条 | 客户:10 条 | 客服:8 条 | 下轮次:9
解析时间:2026-03-12T18:24:03.954227

类型判断结果

多重操作列表:
告知我们会等待您退回的包裹运输到我们 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=73 | Knock Ireland Delivered, The parcel has been delivered.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2025-12-11
停更天数:73
查看物流文本
Number:  215981444715
Package status:  Delivered (14 Days)
Country:  CN -> IE
VYANG 维央:
2025-12-11 21:37 Knock Ireland Delivered, The parcel has been delivered.
2025-12-11 17:32 Knock Ireland DeliveryReady, The parcel is expected to be delivered during the day.
2025-12-11 17:32 Knock Ireland The parcel is expected to be delivered during the day.
2025-12-11 17:32 Knock Ireland The parcel has reached the parcel center.
2025-12-11 05:25 Ireland InTransit, The parcel was handed over to GLS.
2025-12-11 05:25 Ireland The parcel was handed over to GLS.
2025-12-05 21:24 Custom clearance completed
2025-12-05 21:24 InTransit Custom clearance completed
2025-12-05 13:41 Parcel arrives at Airport Parcel Arrival
2025-12-05 13:41 InTransit Parcel arrives at Airport, Parcel Arrival
2025-12-03 02:57 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-12-03 02:57 Parcel is leaving Airport Parcel Leaving Port
2025-12-01 21:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-12-01 21:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-11-30 17:32 Customs declaration completed
2025-11-30 17:32 InTransit Customs declaration completed
2025-11-30 01:53 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-11-29 21:10 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-11-29 21:10 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-11-29 19:51 DONGGUAN Depart from facility to service provider
2025-11-29 10:06 DONGGUAN Shipment arrived
2025-11-28 11:51 Ireland The parcel data was entered into the GLS IT system; the parcel was not yet handed over to GLS.
2025-11-28 10:51 Parcel information received
2025-11-28 10:51 Parcel Data Received
======================================
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