工单 #32427

返回工单列表
创建：2026-02-21T09:39:37Z | 更新：2026-03-12T05:36:16Z

输入

工单ID（用于发送回复）
客户邮箱
运单号（可手动覆盖）
物流查询 fc（自动/可空）
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名：晓琳
订单号：#8405
物流单号：4PX3002492265193CN
店铺：S-美国
产品：M8翻译耳机-白色
金额：129.0 USD
物流信息
物流状态：Delivered
最新日期：2026-02-18
更新天数：20天
状态摘要
Delivered | days_update=20 | SAVAGE, MN 55378 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 11:11 am on February 18, 2026 in SAVAGE, MN 55378.
查看物流详细信息 
Number:  4PX3002492265193CN
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-02-18 11:11 SAVAGE, MN 55378 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 11:11 am on February 18, 2026 in SAVAGE, MN 55378.
2026-02-18 06:10 SAVAGE, MN 55378 Out for Delivery, Expected Delivery by 9:00pm
2026-02-18 06:10 SAVAGE, MN 55378 Out for Delivery
2026-02-18 06:10 SAVAGE, MN 55378 Out for Delivery, Expected Delivery by 9:00pm -> Your item is out for delivery on February 18, 2026 at 6:10 am in SAVAGE, MN 55378.
2026-02-18 05:56 BURNSVILLE, MN 55337 Arrived at Post Office
2026-02-18 02:20 BURNSVILLE, MN 55337 Arrived at USPS Facility
2026-02-18 01:48 MINNEAPOLIS MN DISTRIBUTION CENTER Departed USPS Regional Facility
2026-02-17 12:22 MINNEAPOLIS MN DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-02-17 11:40 United States In Transit to Next Facility
2026-02-17 05:58 United States In Transit to Next Facility
2026-02-17 05:13 United States In Transit to Next Facility
2026-02-17 02:59 CHICAGO IL DISTRIBUTION CENTER Departed USPS Regional Facility
2026-02-17 02:59 CHICAGO IL DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in CHICAGO IL DISTRIBUTION CENTER on February 17, 2026 at 2:59 am. The item is currently in transit to the destination.
2026-02-16 17:01 CHICAGO IL DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in CHICAGO IL DISTRIBUTION CENTER on February 16, 2026 at 5:01 pm. The item is currently in transit to the destination.
2026-02-16 17:01 CHICAGO IL DISTRIBUTION CENTER Departed USPS Regional Facility
2026-02-16 15:00 CHICAGO IL DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2026-02-16 13:45 ELK GROVE VILLAGE IL DISTRIBUTION CENTER Accepted at USPS Regional Origin Facility
2026-02-15 16:32 Handed over to last mile
2026-02-15 16:32 In transit it's progressing through Post network
2026-02-14 22:20 Released from customs: customs cleared.
2026-02-14 20:08 Customs clearance agent received the shipment in destnation country.
2026-02-14 20:08 Arrived at warehouse
2026-02-14 16:51 Arrival to the destination airport
2026-02-14 01:57 Departure from the original airport
2026-02-13 03:00 Hand over to airline.
2026-02-11 07:43 Nancheng Depart from facility to service provider.
2026-02-11 02:33 Nancheng Shipment arrived at facility and measured.
2026-02-11 02:31 Nancheng Shipment arrived at facility and measured.
2026-02-11 02:31 Nancheng Shipment picked up.
2026-02-10 21:49 DONGGUAN Depart from facility to service provider
2026-02-10 18:36 DONGGUAN Shipment arrived
2026-02-08 13:06 Parcel information received
2026-02-08 13:06 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言：en
最新客户消息翻译
是的，我确认。
对话统计
总消息：16 条 | 客户：8 条 | 客服：8 条 | 下轮次：9
解析时间：2026-03-12T13:34:49.439427

类型判断结果

多重操作列表:
待确认退款金额 (手动)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：Delivered | days_update=20 | SAVAGE, MN 55378 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 11:11 am on February 18, 2026 in SAVAGE, MN 55378.
reasoning：

      

      

        
        
      

      
        

          
          

            手动选择类型（按分类）
          

          
          
          

              
              
          


          
          

              
              

                
              

          


          
          

          

            
            
          

        

        
      
    

  


  

    
发送状态

    
last_send_status：

    
last_send_at：

    

  


  

    
流水线状态

    
pipeline_status：

    
pipeline_at：

    

  


  

    

      
英文话术

      

      
    

    

      
中文话术

      

      
    

  

  
  

  
  

    
物流详情

    
物流状态：Delivered

    
最新日期：2026-02-18

    
停更天数：20

    

      查看物流文本
      
Number:  4PX3002492265193CN
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-02-18 11:11 SAVAGE, MN 55378 Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 11:11 am on February 18, 2026 in SAVAGE, MN 55378.
2026-02-18 06:10 SAVAGE, MN 55378 Out for Delivery, Expected Delivery by 9:00pm
2026-02-18 06:10 SAVAGE, MN 55378 Out for Delivery
2026-02-18 06:10 SAVAGE, MN 55378 Out for Delivery, Expected Delivery by 9:00pm -> Your item is out for delivery on February 18, 2026 at 6:10 am in SAVAGE, MN 55378.
2026-02-18 05:56 BURNSVILLE, MN 55337 Arrived at Post Office
2026-02-18 02:20 BURNSVILLE, MN 55337 Arrived at USPS Facility
2026-02-18 01:48 MINNEAPOLIS MN DISTRIBUTION CENTER Departed USPS Regional Facility
2026-02-17 12:22 MINNEAPOLIS MN DISTRIBUTION CENTER Arrived at USPS Regional Facility
2026-02-17 11:40 United States In Transit to Next Facility
2026-02-17 05:58 United States In Transit to Next Facility
2026-02-17 05:13 United States In Transit to Next Facility
2026-02-17 02:59 CHICAGO IL DISTRIBUTION CENTER Departed USPS Regional Facility
2026-02-17 02:59 CHICAGO IL DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in CHICAGO IL DISTRIBUTION CENTER on February 17, 2026 at 2:59 am. The item is currently in transit to the destination.
2026-02-16 17:01 CHICAGO IL DISTRIBUTION CENTER Departed USPS Regional Facility -> Your item departed our USPS facility in CHICAGO IL DISTRIBUTION CENTER on February 16, 2026 at 5:01 pm. The item is currently in transit to the destination.
2026-02-16 17:01 CHICAGO IL DISTRIBUTION CENTER Departed USPS Regional Facility
2026-02-16 15:00 CHICAGO IL DISTRIBUTION CENTER Arrived at USPS Regional Origin Facility
2026-02-16 13:45 ELK GROVE VILLAGE IL DISTRIBUTION CENTER Accepted at USPS Regional Origin Facility
2026-02-15 16:32 Handed over to last mile
2026-02-15 16:32 In transit it's progressing through Post network
2026-02-14 22:20 Released from customs: customs cleared.
2026-02-14 20:08 Customs clearance agent received the shipment in destnation country.
2026-02-14 20:08 Arrived at warehouse
2026-02-14 16:51 Arrival to the destination airport
2026-02-14 01:57 Departure from the original airport
2026-02-13 03:00 Hand over to airline.
2026-02-11 07:43 Nancheng Depart from facility to service provider.
2026-02-11 02:33 Nancheng Shipment arrived at facility and measured.
2026-02-11 02:31 Nancheng Shipment arrived at facility and measured.
2026-02-11 02:31 Nancheng Shipment picked up.
2026-02-10 21:49 DONGGUAN Depart from facility to service provider
2026-02-10 18:36 DONGGUAN Shipment arrived
2026-02-08 13:06 Parcel information received
2026-02-08 13:06 Parcel information received
======================================
Powered by www.17track.net.