工单 #32423

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创建:2026-02-21T09:39:37Z | 更新:2026-03-11T03:56:44Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#3644
物流单号:YT2605000704757058
店铺:MC-澳洲
产品:路由器
金额:299.0 AUD
物流信息
物流状态:Delivered
最新日期:2026-03-01
更新天数:9天
状态摘要
Delivered | days_update=9 | Delivered.
查看物流详细信息
Number:  YT2605000704757058
Package status:  Delivered (7 Days)
Country:  CN -> AU
VYANG 维央:
2026-03-01 08:30 Delivered.
2026-02-28 19:06 Gold Coast Station 【Gold Coast Station】Shipment out for delivery.
2026-02-28 19:01 Gold Coast Station 【Gold Coast Station】Dispatch task assigned to DA.
2026-02-28 17:14 Gold Coast Station 【Gold Coast Station】Arrived.
2026-02-28 15:42 Brisbane Center 【Brisbane Center】Arrived.
2026-02-28 15:42 Brisbane Center 【Brisbane Center】Received.
2026-02-27 11:18 Delivered to local carrier
2026-02-26 08:48 AU International flight has arrived
2026-02-26 02:50 BRISBANE, Queensland, AU Clearance processing completed - Import
2026-02-26 01:50 In clearance processing - Import
2026-02-25 21:22 International flight has departed
2026-02-24 00:36 CN Arrived at the origin international airport
2026-02-23 16:06 Mainland China, CN Shipment is in transit to next facility
2026-02-23 02:33 Mainland China, CN Departed from sort facility
2026-02-22 20:49 Mainland China, CN Arrived at origin facility
2026-02-22 18:35 DONGGUAN Depart from facility to service provider
2026-02-22 14:13 DONGGUAN Shipment arrived
2026-02-19 21:37 Shipment information received
2026-02-19 21:37 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
你的视频无法展示实际发生的情况

首先,点击鼠标的人并没有点击启用按钮

其次,选择DYNU后,按保存并退出DDNS

第三,返回到DDNS,你会发现它又回到了3222.org

我已经决定我要退款,请把详细信息发给我

此致

Terry Flynn

手机: 0418 742 912
对话统计
总消息:11 条 | 客户:5 条 | 客服:6 条 | 下轮次:7
解析时间:2026-03-11T10:10:26.348135

类型判断结果

多重操作列表:
产品不工作 (索取视频)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=9 | Delivered.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-11T03:56:43Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Terry Flynn,

We're sorry to hear you're having trouble with your product. Could you please send us a video showing the issue? This will help us determine if it's a product defect or if we can help you with the setup.
We'll review your video and respond within 24 hours.
Important: Please don't return the item until we provide you with the correct return address. The address on the package is not for returns.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-03-01
停更天数:9
查看物流文本
Number:  YT2605000704757058
Package status:  Delivered (7 Days)
Country:  CN -> AU
VYANG 维央:
2026-03-01 08:30 Delivered.
2026-02-28 19:06 Gold Coast Station 【Gold Coast Station】Shipment out for delivery.
2026-02-28 19:01 Gold Coast Station 【Gold Coast Station】Dispatch task assigned to DA.
2026-02-28 17:14 Gold Coast Station 【Gold Coast Station】Arrived.
2026-02-28 15:42 Brisbane Center 【Brisbane Center】Arrived.
2026-02-28 15:42 Brisbane Center 【Brisbane Center】Received.
2026-02-27 11:18 Delivered to local carrier
2026-02-26 08:48 AU International flight has arrived
2026-02-26 02:50 BRISBANE, Queensland, AU Clearance processing completed - Import
2026-02-26 01:50 In clearance processing - Import
2026-02-25 21:22 International flight has departed
2026-02-24 00:36 CN Arrived at the origin international airport
2026-02-23 16:06 Mainland China, CN Shipment is in transit to next facility
2026-02-23 02:33 Mainland China, CN Departed from sort facility
2026-02-22 20:49 Mainland China, CN Arrived at origin facility
2026-02-22 18:35 DONGGUAN Depart from facility to service provider
2026-02-22 14:13 DONGGUAN Shipment arrived
2026-02-19 21:37 Shipment information received
2026-02-19 21:37 Parcel information received
======================================
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