Dear Dreamweaversrwe,
We have not yet received the lost package proof you provided, possibly due to a minor issue during the upload. Could you please take a clearer photo of the proof and resend it to us? Both images and PDFs are acceptable. Once received, we will verify it immediately and expedite the follow-up to handle your case as soon as possible. We look forward to your reply and appreciate your cooperation.
Best regards,
Lin