工单 #36958

返回工单列表
创建:2026-03-03T11:22:59Z | 更新:2026-03-12T02:13:21Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#3550
物流单号:ZC62338782899
店铺:VA-英国
产品:喷漆器-英规
金额:129.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-04
更新天数:6天
状态摘要
InTransit | days_update=6 | HKG Next stop, airport of destination
查看物流详细信息
Number:  ZC62338782899
Package status:  InTransit (13 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-04 05:51 HKG Next stop, airport of destination
2026-03-03 08:54 HKG Hand over to airline
2026-03-01 06:25 SHENZHEN Leaving Scan
2026-02-28 21:40 SHENZHEN Packaged
2026-02-28 01:22 SHENZHEN Barcode scanning
2026-02-27 23:43 SHENZHEN Depart from facility to service provider
2026-02-27 19:49 SHENZHEN Packaged
2026-02-27 03:40 SHENZHEN Shipment arrived
2026-02-26 18:34 DONGGUAN Depart from facility to service provider
2026-02-26 17:41 DONGGUAN Shipment arrived
2026-02-26 10:38 Forecast has been received
2026-02-26 10:38 Parcel information received
2026-02-26 10:38 Parcel information received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:en
最新客户消息翻译
自从2号显示已到达当地以来,他们就没有更新,所以一直没动静

雅虎邮箱:搜索、整理、征服
对话统计
总消息:31 条 | 客户:18 条 | 客服:13 条 | 下轮次:14
解析时间:2026-03-12T10:12:16.922188

类型判断结果

多重操作列表:
告知顾客我们之前发送的邮件都在告诉您包裹还在运输途中,并没有说已送达 (手动)
分类: 其他问题
[已含回复内容]
告知顾客这个包裹最终送往的地址是您下单时填写的地址Claire McFarlane 电 话: 07935381805 国家/地区: UNITED KINGDOM(英国) 州 / 省: England 城 市: Nottingham 地 址 1: 5 Renals Way 邮 编: NG14 6PH (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=6 | HKG Next stop, airport of destination
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:InTransit
最新日期:2026-03-04
停更天数:6
查看物流文本
Number:  ZC62338782899
Package status:  InTransit (13 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-04 05:51 HKG Next stop, airport of destination
2026-03-03 08:54 HKG Hand over to airline
2026-03-01 06:25 SHENZHEN Leaving Scan
2026-02-28 21:40 SHENZHEN Packaged
2026-02-28 01:22 SHENZHEN Barcode scanning
2026-02-27 23:43 SHENZHEN Depart from facility to service provider
2026-02-27 19:49 SHENZHEN Packaged
2026-02-27 03:40 SHENZHEN Shipment arrived
2026-02-26 18:34 DONGGUAN Depart from facility to service provider
2026-02-26 17:41 DONGGUAN Shipment arrived
2026-02-26 10:38 Forecast has been received
2026-02-26 10:38 Parcel information received
2026-02-26 10:38 Parcel information received
======================================
Powered by www.17track.net.