工单 #35415

返回工单列表
创建:2026-03-03T11:22:59Z | 更新:2026-03-06T06:51:55Z

输入

工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#2698
物流单号:GFFR26038010186480
店铺:MC-法国
产品:M8翻译耳机-白色
金额:195.29 EUR
物流信息
物流状态:Delivered
最新日期:2026-02-17
更新天数:17天
状态摘要
Delivered | days_update=17 | Mandelieu-la-Napoule Delivered, Delivered by Mailbox, PIN: No. If you have any questions, please contact GOFO FR(www.gofoexpress.fr)
查看物流详细信息
Number:  GFFR26038010186480
Package status:  Delivered (11 Days)
Country:  CN -> FR
VYANG 维央:
2026-02-17 22:00 Mandelieu-la-Napoule Delivered, Delivered by Mailbox, PIN: No. If you have any questions, please contact GOFO FR(www.gofoexpress.fr)
2026-02-17 13:45 Mandelieu-la-Napoule DeliveryReady, The driver is out for delivery
2026-02-17 13:45 Mandelieu-la-Napoule The driver is out for delivery
2026-02-17 00:51 NICE InTransit, Arrived at GOFO Regional Destination Facility
2026-02-17 00:51 NICE Arrived at GOFO Regional Destination Facility
2026-02-16 22:13 Nice The package left sorting center
2026-02-16 21:49 Nice Arrived at sorting center
2026-02-15 23:55 PARIS InTransit, The package left sorting center
2026-02-15 23:55 PARIS The package left sorting center
2026-02-15 19:52 PARIS Arrived at sorting center
2026-02-15 19:52 PARIS InTransit, Arrived at sorting center
2026-02-14 20:00 InTransit Custom clearance completed
2026-02-14 20:00 Custom clearance completed
2026-02-14 14:57 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-14 14:57 Parcel arrives at Airport Parcel Arrival
2026-02-12 12:28 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-12 12:28 Parcel is leaving Airport Parcel Leaving Port
2026-02-11 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-11 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-10 22:00 Customs declaration completed
2026-02-10 22:00 InTransit Customs declaration completed
2026-02-08 22:50 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-08 22:50 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-08 19:50 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-08 19:50 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-08 15:41 DONGGUAN Depart from facility to service provider
2026-02-08 14:07 DONGGUAN Shipment arrived
2026-02-07 10:51 Your package is being prepared by the sender and will be handed over to us soon
2026-02-07 10:51 Parcel information received
2026-02-07 10:50 Parcel Data Received
======================================
Powered by www.17track.net.

AI历史分析结果

检测语言:fr
最新客户消息翻译
虽然我认为您的提议不仅不诚实,但我将接受在保留订单的情况下退款60%的价格。

否则,我将立即将此案提交诉讼。

谢谢
iPhone发送

2026年3月3日 12:29, Meacode 写道:

尊敬的客户,

我们已收到您要求用法语回复的信息。系统已标记您的偏好,并且今后的沟通将优先使用法语。
我们现在请您直接将要回复的内容以法语发送。如果您有订单号码或其他信息,请一并提供,以便我们能够快速定位并处理您的请求。
我们期待您的法语消息,并将尽快完成相关操作。

此致,
Lin
对话统计
总消息:11 条 | 客户:6 条 | 客服:5 条 | 下轮次:6
解析时间:2026-03-06T14:51:49.428527

类型判断结果

多重操作列表:
很抱歉,我们无法给您60%的退款,如果您愿意保留产品,我们最高退款30% (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=17 | Mandelieu-la-Napoule Delivered, Delivered by Mailbox, PIN: No. If you have any questions, please contact GOFO FR(www.gofoexpress.fr)
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2026-02-17
停更天数:17
查看物流文本
Number:  GFFR26038010186480
Package status:  Delivered (11 Days)
Country:  CN -> FR
VYANG 维央:
2026-02-17 22:00 Mandelieu-la-Napoule Delivered, Delivered by Mailbox, PIN: No. If you have any questions, please contact GOFO FR(www.gofoexpress.fr)
2026-02-17 13:45 Mandelieu-la-Napoule DeliveryReady, The driver is out for delivery
2026-02-17 13:45 Mandelieu-la-Napoule The driver is out for delivery
2026-02-17 00:51 NICE InTransit, Arrived at GOFO Regional Destination Facility
2026-02-17 00:51 NICE Arrived at GOFO Regional Destination Facility
2026-02-16 22:13 Nice The package left sorting center
2026-02-16 21:49 Nice Arrived at sorting center
2026-02-15 23:55 PARIS InTransit, The package left sorting center
2026-02-15 23:55 PARIS The package left sorting center
2026-02-15 19:52 PARIS Arrived at sorting center
2026-02-15 19:52 PARIS InTransit, Arrived at sorting center
2026-02-14 20:00 InTransit Custom clearance completed
2026-02-14 20:00 Custom clearance completed
2026-02-14 14:57 InTransit Parcel arrives at Airport, Parcel Arrival
2026-02-14 14:57 Parcel arrives at Airport Parcel Arrival
2026-02-12 12:28 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-02-12 12:28 Parcel is leaving Airport Parcel Leaving Port
2026-02-11 22:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-02-11 22:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-02-10 22:00 Customs declaration completed
2026-02-10 22:00 InTransit Customs declaration completed
2026-02-08 22:50 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-02-08 22:50 Shenzhen InTransit, Parcel departure in Shenzhen Sorting Centre.
2026-02-08 19:50 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-02-08 19:50 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-02-08 15:41 DONGGUAN Depart from facility to service provider
2026-02-08 14:07 DONGGUAN Shipment arrived
2026-02-07 10:51 Your package is being prepared by the sender and will be handed over to us soon
2026-02-07 10:51 Parcel information received
2026-02-07 10:50 Parcel Data Received
======================================
Powered by www.17track.net.