工单 #37103

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创建:2026-03-03T13:29:10Z | 更新:2026-03-11T06:11:38Z

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运单号(可手动覆盖)
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生成和发送

订单字段

姓名:晓琳
订单号:#1043
物流单号:IT966207610GB
店铺:Ora-英国
产品:V18吸尘器-英规
金额:195.0 GBP
物流信息
物流状态:InTransit
最新日期:2026-03-10
更新天数:1天
状态摘要
InTransit | days_update=1 | InTransit Shipment Received in Depot
查看物流详细信息
Number:  IT966207610GB
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-10 18:00 InTransit Shipment Received in Depot
2026-03-10 15:42 Shipment Received in Depot
2026-03-09 16:17 Custom clearance completed
2026-03-09 16:17 InTransit Custom clearance completed
2026-03-09 04:28 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 04:28 Parcel arrives at Airport, Parcel Arrival
2026-03-09 04:28 Parcel arrives at Airport Parcel Arrival
2026-03-07 13:27 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 13:27 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 13:27 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 16:00 InTransit Customs declaration completed
2026-03-05 16:00 Customs declaration completed
2026-03-05 04:16 InTransit Shipment Announced
2026-03-05 04:16 Shipment Announced
2026-03-05 01:56 Departed Hub
2026-03-05 01:56 Shipment Announced
2026-03-05 01:32 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 22:05 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 22:05 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 19:44 DONGGUAN Depart from facility to service provider
2026-03-04 10:46 DONGGUAN Shipment arrived
2026-03-03 10:49 Parcel information received
2026-03-03 10:49 Parcel Data Received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
亲爱的林,

我仍然略感担忧,因为我们还在等待关于我们Orazum吸尘器的进度报告。

我注意到3月3日已经从我的账户扣款,支付给了Orazum。

如果您能关注一下这个问题,我将不胜感激。

非常感谢,

(爱德华)林赛·戴维斯
对话统计
总消息:6 条 | 客户:3 条 | 客服:3 条 | 下轮次:4
解析时间:2026-03-11T10:10:56.999119

类型判断结果

多重操作列表:
询问订单状态 - 在途 (附物流截图)
分类: 询问订单状态
[已含回复内容]
国际物流发货 - 预计 5-12 个工作日送达
分类: 询问订单状态
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:InTransit | days_update=1 | InTransit Shipment Received in Depot
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-11T06:11:37Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Thanks for your patience. We've confirmed your package is on its way (IT966207610GB). You can track your package at 17track.net/en.
Let us know if you have any questions!

Best regards,
Lin

---

Dear Customer,

Thanks for your order. Your package has been shipped internationally (IT966207610GB). Estimated delivery in 5-12 working days.
You can track it at 17track.net/en. Contact us if you need help!

Best regards,
Lin

物流详情

物流状态:InTransit
最新日期:2026-03-10
停更天数:1
查看物流文本
Number:  IT966207610GB
Package status:  InTransit (8 Days)
Country:  CN -> GB
VYANG 维央:
2026-03-10 18:00 InTransit Shipment Received in Depot
2026-03-10 15:42 Shipment Received in Depot
2026-03-09 16:17 Custom clearance completed
2026-03-09 16:17 InTransit Custom clearance completed
2026-03-09 04:28 InTransit Parcel arrives at Airport, Parcel Arrival
2026-03-09 04:28 Parcel arrives at Airport, Parcel Arrival
2026-03-09 04:28 Parcel arrives at Airport Parcel Arrival
2026-03-07 13:27 InTransit Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 13:27 Parcel is leaving Airport, Parcel Leaving Port
2026-03-07 13:27 Parcel is leaving Airport Parcel Leaving Port
2026-03-05 19:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2026-03-05 19:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2026-03-05 16:00 InTransit Customs declaration completed
2026-03-05 16:00 Customs declaration completed
2026-03-05 04:16 InTransit Shipment Announced
2026-03-05 04:16 Shipment Announced
2026-03-05 01:56 Departed Hub
2026-03-05 01:56 Shipment Announced
2026-03-05 01:32 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2026-03-04 22:05 Shenzhen Parcel received at Shenzhen Sorting Centre.
2026-03-04 22:05 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2026-03-04 19:44 DONGGUAN Depart from facility to service provider
2026-03-04 10:46 DONGGUAN Shipment arrived
2026-03-03 10:49 Parcel information received
2026-03-03 10:49 Parcel Data Received
======================================
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