工单 #37759

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创建：2026-03-04T02:24:45Z | 更新：2026-03-14T03:07:59Z

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生成和发送

订单字段

姓名：晓琳
订单号：#1625
物流单号：YT2605000704554216
店铺：A-澳洲
产品：V18吸尘器-澳规
金额：678.3 AUD
物流信息
物流状态：Delivered
最新日期：2026-02-27
更新天数：5天
状态摘要
Delivered | days_update=5 | Delivered.
查看物流详细信息 
Number:  YT2605000704554216
Package status:  Delivered (7 Days)
Country:  CN -> AU
VYANG 维央:
2026-02-27 12:16 Delivered.
2026-02-27 06:18 Sunshine Coast Station 【Sunshine Coast Station】Shipment out for delivery.
2026-02-27 00:23 Sunshine Coast Station 【Sunshine Coast Station】Dispatch task assigned to DA.
2026-02-26 21:06 Sunshine Coast Station 【Sunshine Coast Station】Arrived.
2026-02-26 10:34 Brisbane Center 【Brisbane Center】Arrived.
2026-02-26 10:34 Brisbane Center 【Brisbane Center】Received.
2026-02-25 13:00 Delivered to local carrier
2026-02-24 23:21 AU International flight has arrived
2026-02-24 20:55 BRISBANE, Queensland, AU Clearance processing completed - Import
2026-02-24 19:51 In clearance processing - Import
2026-02-24 12:32 International flight has departed
2026-02-24 00:35 CN Arrived at the origin international airport
2026-02-23 16:35 Mainland China, CN Shipment is in transit to next facility
2026-02-21 10:27 Mainland China, CN Departed from sort facility
2026-02-20 21:42 Mainland China, CN Arrived at origin facility
2026-02-20 16:50 DONGGUAN Depart from facility to service provider
2026-02-20 15:32 DONGGUAN Shipment arrived
2026-02-19 21:31 Parcel information received
2026-02-19 21:31 Shipment information received
======================================
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AI历史分析结果

检测语言：en
最新客户消息翻译
嗨，Lin

我不太清楚你为什么没有回复我关于退货后我将收到多少钱的问题？是不是有什么可疑的事情在发生？我需要尽快退回产品，但我感觉你在拖延。你能帮忙吗？

此致

Sal

Sally Chrisostomos

主管

0432 268 270

sally@putmefirst.com.au

www.putmefirst.com.au
对话统计
总消息：16 条 | 客户：10 条 | 客服：6 条 | 下轮次：7
解析时间：2026-03-14T11:06:03.173284

类型判断结果

多重操作列表:
告知顾客我们还没收到包裹无法退款，请耐心等待包裹退回我们这里 (手动)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：Delivered | days_update=5 | Delivered.
reasoning：

      

      

        
        
      

      
        

          
          

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发送状态

    
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流水线状态

    
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英文话术

      

      
    

    

      
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物流详情

    
物流状态：Delivered

    
最新日期：2026-02-27

    
停更天数：5

    

      查看物流文本
      
Number:  YT2605000704554216
Package status:  Delivered (7 Days)
Country:  CN -> AU
VYANG 维央:
2026-02-27 12:16 Delivered.
2026-02-27 06:18 Sunshine Coast Station 【Sunshine Coast Station】Shipment out for delivery.
2026-02-27 00:23 Sunshine Coast Station 【Sunshine Coast Station】Dispatch task assigned to DA.
2026-02-26 21:06 Sunshine Coast Station 【Sunshine Coast Station】Arrived.
2026-02-26 10:34 Brisbane Center 【Brisbane Center】Arrived.
2026-02-26 10:34 Brisbane Center 【Brisbane Center】Received.
2026-02-25 13:00 Delivered to local carrier
2026-02-24 23:21 AU International flight has arrived
2026-02-24 20:55 BRISBANE, Queensland, AU Clearance processing completed - Import
2026-02-24 19:51 In clearance processing - Import
2026-02-24 12:32 International flight has departed
2026-02-24 00:35 CN Arrived at the origin international airport
2026-02-23 16:35 Mainland China, CN Shipment is in transit to next facility
2026-02-21 10:27 Mainland China, CN Departed from sort facility
2026-02-20 21:42 Mainland China, CN Arrived at origin facility
2026-02-20 16:50 DONGGUAN Depart from facility to service provider
2026-02-20 15:32 DONGGUAN Shipment arrived
2026-02-19 21:31 Parcel information received
2026-02-19 21:31 Shipment information received
======================================
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