工单 #37750

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创建:2026-03-04T02:24:45Z | 更新:2026-03-12T02:13:32Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1242
物流单号:LP1000036201128CN
店铺:Luv-加拿大
产品:头戴式耳机-蓝色
金额:199.0 CAD
物流信息
物流状态:Delivered
最新日期:2026-03-03
更新天数:3天
状态摘要
Delivered | days_update=3 | Package deliveredDelivered
查看物流详细信息
Number:  LP1000036201128CN
Package status:  Delivered (12 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-03 15:28 Package deliveredDelivered
2026-03-02 09:52 Arrived at pick-up point. Package available for collection.Notice card left indicating where and when to pick up item
2026-02-26 20:45 Import customs clearance completeCleared customs
2026-02-26 19:34 Received by local delivery companyItem in transit
2026-02-26 16:34 Received by local delivery companyItem processed
2026-02-26 14:33 Expected delivery date updated
2026-02-26 14:14 Arrived at customsCollected from airport terminal
2026-02-26 12:45 Import customs clearance completeItem was released by customs and is now with canada post for processing
2026-02-25 18:40 Arrived at linehaul officeArrived at destination airport
2026-02-25 13:26 Departed from departure country/regionDeparture from the original airport
2026-02-25 10:10 Departed from departure country/regionUplifted from transshipment hub
2026-02-25 02:06 Leaving from departure country/regionHand over to airline.
2026-02-24 23:10 Expected delivery date updated
2026-02-24 23:09 Electronic information submitted by shipper
2026-02-24 10:08 Shipping information received
2026-02-22 06:37 Departed from sorting centerDepart from facility to service provider.
2026-02-22 02:02 Processing at sorting centerShipment arrived at facility and measured.
2026-02-22 02:01 Processing at sorting centerShipment arrived at facility and measured.
2026-02-22 02:01 Received by logistics companyShipment picked up.
2026-02-21 17:46 DONGGUAN Depart from facility to service provider
2026-02-21 15:45 DONGGUAN Shipment arrived
2026-02-19 17:35 Shipment info receivedParcel information received
2026-02-19 17:35 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
你好

是的,那是正确的金额

玛吉
对话统计
总消息:10 条 | 客户:6 条 | 客服:4 条 | 下轮次:5
解析时间:2026-03-12T10:12:48.116478

类型判断结果

多重操作列表:
待确认退款金额 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=3 | Package deliveredDelivered
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2026-03-03
停更天数:3
查看物流文本
Number:  LP1000036201128CN
Package status:  Delivered (12 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-03 15:28 Package deliveredDelivered
2026-03-02 09:52 Arrived at pick-up point. Package available for collection.Notice card left indicating where and when to pick up item
2026-02-26 20:45 Import customs clearance completeCleared customs
2026-02-26 19:34 Received by local delivery companyItem in transit
2026-02-26 16:34 Received by local delivery companyItem processed
2026-02-26 14:33 Expected delivery date updated
2026-02-26 14:14 Arrived at customsCollected from airport terminal
2026-02-26 12:45 Import customs clearance completeItem was released by customs and is now with canada post for processing
2026-02-25 18:40 Arrived at linehaul officeArrived at destination airport
2026-02-25 13:26 Departed from departure country/regionDeparture from the original airport
2026-02-25 10:10 Departed from departure country/regionUplifted from transshipment hub
2026-02-25 02:06 Leaving from departure country/regionHand over to airline.
2026-02-24 23:10 Expected delivery date updated
2026-02-24 23:09 Electronic information submitted by shipper
2026-02-24 10:08 Shipping information received
2026-02-22 06:37 Departed from sorting centerDepart from facility to service provider.
2026-02-22 02:02 Processing at sorting centerShipment arrived at facility and measured.
2026-02-22 02:01 Processing at sorting centerShipment arrived at facility and measured.
2026-02-22 02:01 Received by logistics companyShipment picked up.
2026-02-21 17:46 DONGGUAN Depart from facility to service provider
2026-02-21 15:45 DONGGUAN Shipment arrived
2026-02-19 17:35 Shipment info receivedParcel information received
2026-02-19 17:35 Parcel information received
======================================
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