工单 #37005

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创建:2026-03-04T02:24:45Z | 更新:2026-03-17T09:19:44Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
AI分析
数据获取
生成和发送

订单字段

姓名:晓琳
订单号:#1126
物流单号:YT2603700702662174
店铺:FR-澳洲
产品:止鼾器
金额:169.0 AUD
物流信息
物流状态:Delivered
最新日期:2026-02-13
更新天数:32天
状态摘要
Delivered | days_update=32 | Delivered.
查看物流详细信息
Number:  YT2603700702662174
Package status:  Delivered (6 Days)
Country:  CN -> AU
VYANG 维央:
2026-02-13 08:08 Delivered.
2026-02-12 18:36 Brisbane Center 【Brisbane Center】Shipment out for delivery.
2026-02-12 18:23 Brisbane Center 【Brisbane Center】Dispatch task assigned to DA.
2026-02-12 12:55 Brisbane Center 【Brisbane Center】Arrived.
2026-02-12 12:54 Brisbane Center 【Brisbane Center】Received.
2026-02-11 13:21 Delivered to local carrier
2026-02-10 23:04 AU International flight has arrived
2026-02-10 19:57 BRISBANE, Queensland, AU Clearance processing completed - Import
2026-02-10 18:49 In clearance processing - Import
2026-02-10 12:25 International flight has departed
2026-02-10 01:11 CN Arrived at the origin international airport
2026-02-09 17:19 Mainland China, CN Shipment is in transit to next facility
2026-02-09 13:36 Mainland China, CN Arrived at sort facility
2026-02-09 07:15 Mainland China, CN Departed from sort facility
2026-02-08 08:04 Mainland China, CN Departed from sort facility
2026-02-08 01:15 Mainland China, CN Arrived at origin facility
2026-02-07 20:34 DONGGUAN Depart from facility to service provider
2026-02-07 11:39 DONGGUAN Shipment arrived
2026-02-06 10:54 Shipment information received
2026-02-06 10:54 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
亲爱的林,

我仍在等待您对我查询的回复。

令人觉得可笑的是,这样一个简单的查询似乎对你们团队来说很难回答。

这只是进一步证明了这款无用设备是多么彻底的骗局。

我在此礼貌地提出退款请求,希望退还我在这款设备上浪费的钱。我愿意在收到退款后归还该设备。

此致

敬礼

特雷西·洛夫
对话统计
总消息:9 条 | 客户:5 条 | 客服:4 条 | 下轮次:5
解析时间:2026-03-17T16:05:40.909680

类型判断结果

多重操作列表:
告知是把电极贴放在上面,然后把产品放在电极贴上,再把绳子挂在耳朵上,产品放置在下巴处就好了 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=32 | Delivered.
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-17T09:19:43Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

The core function of this device is to collect signals through electrode patches, helping you complete the corresponding detection or control. Using it only requires three steps:

1. Attach the electrode patches to the surface of your skin, ensuring they are firmly adhered;  
2. Place the main body of the product on the already attached electrodes;  
3. Hang the included string over your ears, then gently press the device against your chin.

By following the above steps, the device can function normally. If there is anything unclear, feel free to let us know. We hope it helps you use it smoothly.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2026-02-13
停更天数:32
查看物流文本
Number:  YT2603700702662174
Package status:  Delivered (6 Days)
Country:  CN -> AU
VYANG 维央:
2026-02-13 08:08 Delivered.
2026-02-12 18:36 Brisbane Center 【Brisbane Center】Shipment out for delivery.
2026-02-12 18:23 Brisbane Center 【Brisbane Center】Dispatch task assigned to DA.
2026-02-12 12:55 Brisbane Center 【Brisbane Center】Arrived.
2026-02-12 12:54 Brisbane Center 【Brisbane Center】Received.
2026-02-11 13:21 Delivered to local carrier
2026-02-10 23:04 AU International flight has arrived
2026-02-10 19:57 BRISBANE, Queensland, AU Clearance processing completed - Import
2026-02-10 18:49 In clearance processing - Import
2026-02-10 12:25 International flight has departed
2026-02-10 01:11 CN Arrived at the origin international airport
2026-02-09 17:19 Mainland China, CN Shipment is in transit to next facility
2026-02-09 13:36 Mainland China, CN Arrived at sort facility
2026-02-09 07:15 Mainland China, CN Departed from sort facility
2026-02-08 08:04 Mainland China, CN Departed from sort facility
2026-02-08 01:15 Mainland China, CN Arrived at origin facility
2026-02-07 20:34 DONGGUAN Depart from facility to service provider
2026-02-07 11:39 DONGGUAN Shipment arrived
2026-02-06 10:54 Shipment information received
2026-02-06 10:54 Parcel information received
======================================
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