Case #858

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1706

物流单号：4PX3002501584482CN

店铺：Luv-美国

产品：骨传导耳机-红色

金额：158.99 USD

物流信息

物流状态：Delivered

最新日期：2026-02-21

更新天数：18天

状态摘要

Delivered | days_update=18 | Easton Delivered, Door/Yard. For Delivery Issues & Tracking Support, Contact GOFO at +1 949 688-6032 or cs@mail.gofoexpress.com

查看物流详细信息

Number:  4PX3002501584482CN
Package status:  Delivered (8 Days)
Country:  CN -> US
VYANG 维央:
2026-02-21 09:10 Easton Delivered, Door/Yard. For Delivery Issues & Tracking Support, Contact GOFO at +1 949 688-6032 or cs@mail.gofoexpress.com
2026-02-20 19:31 Easton Out for Delivery
2026-02-20 19:26 Milford Departed GOFO Delivery Station
2026-02-20 12:18 Milford Arrived at GOFO Delivery Station
2026-02-20 12:17 Milford In Transit to Next Facility
2026-02-20 08:34 Carteret Departed GOFO Regional Hub
2026-02-19 18:30 Carteret Arrived at GOFO Regional Hub
2026-02-18 13:08 In transit, it's progressing through Post network
2026-02-18 13:08 In transit it's progressing through Post network
2026-02-18 11:22 Customs clearance agent received the shipment in destnation country.
2026-02-18 11:22 Customs clearance agent received the shipment in destnation country.
2026-02-17 17:58 Arrival to the destination airport
2026-02-17 16:54 Released from customs: customs cleared.
2026-02-17 14:05 Departure from the original airport
2026-02-17 01:00 Hand over to airline.
2026-02-14 06:11 Nancheng Depart from facility to service provider.
2026-02-14 00:46 Nancheng Shipment arrived at facility and measured.
2026-02-14 00:37 Nancheng Shipment arrived at facility and measured.
2026-02-14 00:37 Nancheng Shipment picked up.
2026-02-13 19:26 DONGGUAN Depart from facility to service provider
2026-02-13 15:16 DONGGUAN Shipment arrived
2026-02-13 08:37 Shipping Label Created
2026-02-12 10:35 Parcel information received
2026-02-12 10:35 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

提供退货地址 (正式通知)

分类: 退货请求

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=18 | Easton Delivered, Door/Yard. For Delivery Issues & Tracking Support, Contact GOFO at +1 949 688-6032 or cs@mail.gofoexpress.com

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-19T04:00:12Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

We are sorry to hear that you still want to return the product.
To proceed with the return, please review our return policy outlined below:
Return Conditions:
1.You are responsible for all shipping costs, including the initial delivery cost and the return shipping cost to Hong Kong.
2.A 15% handling fee will be deducted from your refund.
3.The return process takes approximately one month.
4.Return shipping costs are approximately 35. Please check with your local post office for exact rates.
5.You must provide tracking information.
6.The refund will be processed after we receive the item.
7.Please note: If the international package is held by customs and cannot be cleared, we will be unable to process any refund as we have not received the returned item.
Return Address:2nd Floor, Building G, Zhenghan Warehouse, No. 8, Pulong West Road, Tangxia Town, Dongguan City, Guangdong Province, China 
Postal code: 523730 
Recipient: Huang Haodi (VY0112) nPhone number: +86 13312988847
Phone number: +86 13312988847
Kindly Reminder:
1.Please put a note in the package with the order number #1706, so that we can issue a refund to you once receiving the returned package.
2.Please pack it properly to avoid damage during the transit, otherwise, we are not allowed to give you a full refund.
We hope this information is helpful. Please let us know if you have any further questions.

Best regards,
Lin

物流详情