工单 #33402

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创建:2026-03-04T02:24:46Z | 更新:2026-03-12T02:13:34Z

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工单ID(用于发送回复)
客户邮箱
运单号(可手动覆盖)
物流查询 fc(自动/可空)
客户邮件内容
操作步骤
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生成和发送

订单字段

姓名:晓琳
订单号:#3341
物流单号:USP000875168
店铺:S-加拿大
产品:银色11号戒指
金额:209.0 CAD
物流信息
物流状态:Delivered
最新日期:2025-12-06
更新天数:95天
状态摘要
Delivered | days_update=95 | DELIVERED
查看物流详细信息
Number:  USP000875168
Package status:  Delivered (22 Days)
Country:  CN -> CA
VYANG 维央:
2025-12-06 22:58 DELIVERED
2025-12-06 14:02 OUT FOR DELIVERY
2025-12-06 11:09 OUT FOR DELIVERY
2025-12-05 22:32 ORDER SORTED
2025-12-04 19:11 ARRIVED AT CARRIER FACILITY
2025-12-03 22:45 VANCOUVER HAND OVER TO LAST MILE.
2025-12-03 00:21 VANCOUVER CLEARED CUSTOMS
2025-11-25 18:45 VANCOUVER SCANNED ARRIVED AT BROKER WAREHOUSE
2025-11-25 12:45 VANCOUVER ITEM HAS BEEN PRESENTED TO CANADA BORDER SERVICES AGENCY FOR CUSTOMS REVIEW.
2025-11-22 11:50 VANCOUVER COLLECTED FROM AIRPORT TERMINAL
2025-11-21 15:16 VANCOUVER ARRIVED AT DESTINATION AIRPORT
2025-11-20 20:25 HONG KONG UPLIFTED FROM TRANSSHIPMENT HUB
2025-11-18 11:52 EXPORT CUSTOMS CLEARED
2025-11-18 05:41 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-11-18 05:41 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-11-18 01:12 SHENZHEN PROCESSED AT ORIGIN HUB
2025-11-18 01:12 SHENZHEN PROCESSED AT ORIGIN HUB
2025-11-18 01:11 SHENZHEN RECEIVED SHIPMENT
2025-11-18 01:11 SHENZHEN RECEIVED SHIPMENT
2025-11-18 01:10 SHIPPING INFORMATION RECEIVED
2025-11-17 17:12 SHIPPING INFORMATION RECEIVED
2025-11-15 21:51 DONGGUAN Depart from facility to service provider
2025-11-15 21:21 DONGGUAN Shipment arrived
2025-11-14 10:43 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
你好,

你在之前的邮件中已经让我做过这件事,我已经尽我所能去做了。

我已经清理过好几次,它还是无法充电。戒指上已经没有任何灯光了。

这是机器人吗,因为你已经问过我同样的问题?

这个戒指已经不能用了。

请退款或更换。

谢谢

莉安娜
对话统计
总消息:19 条 | 客户:9 条 | 客服:10 条 | 下轮次:11
解析时间:2026-03-12T10:12:48.749264

类型判断结果

多重操作列表:
告知顾客无法充电的尝试方法 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=95 | DELIVERED
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:
last_send_at:

  

流水线状态

pipeline_status:
pipeline_at:

  

英文话术


      
    

中文话术


      
    

物流详情

物流状态:Delivered
最新日期:2025-12-06
停更天数:95
查看物流文本
Number:  USP000875168
Package status:  Delivered (22 Days)
Country:  CN -> CA
VYANG 维央:
2025-12-06 22:58 DELIVERED
2025-12-06 14:02 OUT FOR DELIVERY
2025-12-06 11:09 OUT FOR DELIVERY
2025-12-05 22:32 ORDER SORTED
2025-12-04 19:11 ARRIVED AT CARRIER FACILITY
2025-12-03 22:45 VANCOUVER HAND OVER TO LAST MILE.
2025-12-03 00:21 VANCOUVER CLEARED CUSTOMS
2025-11-25 18:45 VANCOUVER SCANNED ARRIVED AT BROKER WAREHOUSE
2025-11-25 12:45 VANCOUVER ITEM HAS BEEN PRESENTED TO CANADA BORDER SERVICES AGENCY FOR CUSTOMS REVIEW.
2025-11-22 11:50 VANCOUVER COLLECTED FROM AIRPORT TERMINAL
2025-11-21 15:16 VANCOUVER ARRIVED AT DESTINATION AIRPORT
2025-11-20 20:25 HONG KONG UPLIFTED FROM TRANSSHIPMENT HUB
2025-11-18 11:52 EXPORT CUSTOMS CLEARED
2025-11-18 05:41 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-11-18 05:41 SHENZHEN ITEM DESPATCHED TO TRANSSHIPMENT HUB
2025-11-18 01:12 SHENZHEN PROCESSED AT ORIGIN HUB
2025-11-18 01:12 SHENZHEN PROCESSED AT ORIGIN HUB
2025-11-18 01:11 SHENZHEN RECEIVED SHIPMENT
2025-11-18 01:11 SHENZHEN RECEIVED SHIPMENT
2025-11-18 01:10 SHIPPING INFORMATION RECEIVED
2025-11-17 17:12 SHIPPING INFORMATION RECEIVED
2025-11-15 21:51 DONGGUAN Depart from facility to service provider
2025-11-15 21:21 DONGGUAN Shipment arrived
2025-11-14 10:43 Parcel information received
======================================
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