工单 #38052

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创建:2026-03-06T02:16:50Z | 更新:2026-03-14T10:33:08Z

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生成和发送

订单字段

姓名:晓琳
订单号:#1667
物流单号:YT2522600704315144
店铺:S-英国
产品:黑色GPS手表
金额:129.0 GBP
物流信息
物流状态:Delivered
最新日期:2025-08-22
更新天数:204天
状态摘要
Delivered | days_update=204 | Delivered - No Signature
查看物流详细信息
Number:  YT2522600704315144
Package status:  Delivered (8 Days)
Country:  CN -> GB
VYANG 维央:
2025-08-22 13:14 Delivered - No Signature
2025-08-22 07:44 Belfast Bangor DO Indoor Sorting - Ready For Delivery
2025-08-21 19:48 Northern Ireland MC Inward MC - Handheld Acceptance
2025-08-20 19:24 Midlands Super Hub Outward Mail Centre Automation Acceptance
2025-08-20 13:57 LONDON, LONDON, GB Delivered to local carrier
2025-08-20 13:56 LONDON, LONDON, GB Departed from facility
2025-08-20 07:10 LONDON, LONDON, GB Shipment is ready for outbound
2025-08-20 06:56 LONDON, LONDON, GB Arrived at sort facility
2025-08-19 23:12 LONDON, LONDON, GB Clearance processing completed - Import
2025-08-19 22:07 In clearance processing - Import
2025-08-19 10:25 LONDON, LONDON, GB NOA received
2025-08-19 06:18 GB International flight has arrived
2025-08-18 12:25 HK International flight has departed
2025-08-17 02:32 CN Arrived at the origin international airport
2025-08-16 16:32 Mainland China, CN Shipment is in transit to next facility
2025-08-16 04:36 Mainland China, CN Departed from sort facility
2025-08-16 03:23 Mainland China, CN Arrived at origin facility
2025-08-15 21:36 SHENZHEN Depart from facility to service provider
2025-08-14 21:28 SHENZHEN Shipment arrived
2025-08-14 14:14 Shipment information received
2025-08-14 10:47 Parcel information received
======================================
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AI历史分析结果

检测语言:en
最新客户消息翻译
亲爱的林,

感谢您之前的来信,并注意到您所说的所有内容。

在所有情况下,虽然有些不情愿,我接受您提出的购买价格50%的退款,但严格条件是如之前所述,退款必须在接下来的10天内完成。

期待您的回复,并感谢您。

此致,

Lester Doake
发自我的iPhone
对话统计
总消息:27 条 | 客户:14 条 | 客服:13 条 | 下轮次:14
解析时间:2026-03-14T17:58:13.769927

类型判断结果

多重操作列表:
待确认退款金额 (手动)
分类: 其他问题
[已含回复内容]
is_match:false
confidence:
logistics_status_summary:Delivered | days_update=204 | Delivered - No Signature
reasoning:

      
手动选择类型(按分类)

发送状态

last_send_status:success
last_send_at:2026-03-14T10:33:07Z

  

流水线状态

pipeline_status:COMPLETED
pipeline_at:

  

英文话术


      
    

中文话术


      
    

目标语种话术

Dear Customer,

Hi,
We are sorry to hear that you still want to cancel this order.  We confirm that we will refund 50% of your order amount, which is GBP 129.00*50%=GBP 64.50
Please confirm if this refund amount is correct. Once we receive your confirmation, we will process the refund immediately.

Best regards,
Lin

物流详情

物流状态:Delivered
最新日期:2025-08-22
停更天数:204
查看物流文本
Number:  YT2522600704315144
Package status:  Delivered (8 Days)
Country:  CN -> GB
VYANG 维央:
2025-08-22 13:14 Delivered - No Signature
2025-08-22 07:44 Belfast Bangor DO Indoor Sorting - Ready For Delivery
2025-08-21 19:48 Northern Ireland MC Inward MC - Handheld Acceptance
2025-08-20 19:24 Midlands Super Hub Outward Mail Centre Automation Acceptance
2025-08-20 13:57 LONDON, LONDON, GB Delivered to local carrier
2025-08-20 13:56 LONDON, LONDON, GB Departed from facility
2025-08-20 07:10 LONDON, LONDON, GB Shipment is ready for outbound
2025-08-20 06:56 LONDON, LONDON, GB Arrived at sort facility
2025-08-19 23:12 LONDON, LONDON, GB Clearance processing completed - Import
2025-08-19 22:07 In clearance processing - Import
2025-08-19 10:25 LONDON, LONDON, GB NOA received
2025-08-19 06:18 GB International flight has arrived
2025-08-18 12:25 HK International flight has departed
2025-08-17 02:32 CN Arrived at the origin international airport
2025-08-16 16:32 Mainland China, CN Shipment is in transit to next facility
2025-08-16 04:36 Mainland China, CN Departed from sort facility
2025-08-16 03:23 Mainland China, CN Arrived at origin facility
2025-08-15 21:36 SHENZHEN Depart from facility to service provider
2025-08-14 21:28 SHENZHEN Shipment arrived
2025-08-14 14:14 Shipment information received
2025-08-14 10:47 Parcel information received
======================================
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