Delivered | days_update=77 | Delivered We've delivered your parcel to the delivery address
查看物流详细信息
Number: H01SRA0052969686
Package status: Delivered (12 Days)
Country: CN -> GB
VYANG 维央:
2026-01-05 18:35 Delivered We've delivered your parcel to the delivery address
2026-01-05 18:13 Your local courier will deliver your parcel between 10:00 and 12:00 today
2026-01-05 17:57 Your parcel is on its way to you today
2026-01-05 11:46 Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-04 21:23 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-04 02:33 We're processing your parcel at our hub
2026-01-02 22:58 Custom clearance completed
2026-01-02 22:58 InTransit Custom clearance completed
2026-01-02 04:09 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-02 04:09 Parcel arrives at Airport Parcel Arrival
2026-01-01 08:11 Parcel is leaving Airport Parcel Leaving Port
2026-01-01 08:11 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-12-31 09:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-12-31 09:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-12-28 22:00 Customs declaration completed
2025-12-28 22:00 InTransit Customs declaration completed
2025-12-28 05:25 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-12-27 22:43 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-12-27 22:43 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-27 21:39 DONGGUAN Depart from facility to service provider
2025-12-26 15:51 DONGGUAN Shipment arrived
2025-12-25 16:19 We've collected your parcel
2025-12-25 11:25 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2025-12-25 11:25 Parcel information received
2025-12-25 11:25 Parcel Data Received
======================================
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AI历史分析结果
检测语言：en
最新客户消息翻译
手表没电我已经跟你说过三次了
对话统计
总消息：13 条 |
客户：8 条 |
客服：5 条 |
下轮次：6
解析时间：2026-03-23T15:37:29.338671
类型判断结果
多重操作列表:
不正常，需要客户提供充电器铭牌照片看看，再拍一个给产品充电的操作视频 (手动)
分类: 其他问题
[已含回复内容]
is_match：false
confidence：
logistics_status_summary：Delivered | days_update=77 | Delivered We've delivered your parcel to the delivery address
reasoning：
发送状态
last_send_status：success
last_send_at：2026-03-23T09:01:46Z
流水线状态
pipeline_status：COMPLETED
pipeline_at：
英文话术
中文话术
目标语种话术
Dear Customer,
Hello! Thank you for contacting us and providing feedback regarding your watch's battery life issue.
Based on your description, the watch runs out of power after 8 hours of use, which is not normal. Typically, such smart wearable devices should support a longer usage time when fully charged.
To help us more accurately determine the root cause of the issue, we need your assistance in providing the following information, which will greatly help our technical team in their diagnosis:
Charger nameplate photo: Please take a clear photo of the charger you are using. We need to see the input and output parameters (e.g., 5V⎓1A) indicated on the charger’s nameplate.
Charging operation video: Please take a short video showing the complete process of charging your watch. The video should clearly show the connection between the charger and the watch’s charging port, as well as whether the watch shows a charging indication (such as a charging icon on the screen) after connection.
Please provide the above photos and videos by replying to this email.
Once we receive the materials, our technical support staff will immediately analyze them and provide you with a further solution as soon as possible (for example, determining whether the issue is due to an incompatible charger, battery problem, or device malfunction).
We sincerely apologize for the inconvenience caused by this issue. We highly value your product experience and will do our best to assist you in resolving this matter.
We look forward to your reply.
Best regards,
Lin
物流详情
物流状态：Delivered
最新日期：2026-01-05
停更天数：77
查看物流文本
Number: H01SRA0052969686
Package status: Delivered (12 Days)
Country: CN -> GB
VYANG 维央:
2026-01-05 18:35 Delivered We've delivered your parcel to the delivery address
2026-01-05 18:13 Your local courier will deliver your parcel between 10:00 and 12:00 today
2026-01-05 17:57 Your parcel is on its way to you today
2026-01-05 11:46 Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-04 21:23 InTransit Your parcel is at the delivery depot and we'll let you know when it's out for delivery
2026-01-04 02:33 We're processing your parcel at our hub
2026-01-02 22:58 Custom clearance completed
2026-01-02 22:58 InTransit Custom clearance completed
2026-01-02 04:09 InTransit Parcel arrives at Airport, Parcel Arrival
2026-01-02 04:09 Parcel arrives at Airport Parcel Arrival
2026-01-01 08:11 Parcel is leaving Airport Parcel Leaving Port
2026-01-01 08:11 InTransit Parcel is leaving Airport, Parcel Leaving Port
2025-12-31 09:00 Linehaul Agent Parcel departure in Transit Facility, Parcel Departure
2025-12-31 09:00 Linehaul Agent InTransit, Parcel departure in Transit Facility, Parcel Departure
2025-12-28 22:00 Customs declaration completed
2025-12-28 22:00 InTransit Customs declaration completed
2025-12-28 05:25 Shenzhen Parcel departure in Shenzhen Sorting Centre.
2025-12-27 22:43 Shenzhen Parcel received at Shenzhen Sorting Centre.
2025-12-27 22:43 Shenzhen Parcel processed at Shenzhen Sorting Centre.
2025-12-27 21:39 DONGGUAN Depart from facility to service provider
2025-12-26 15:51 DONGGUAN Shipment arrived
2025-12-25 16:19 We've collected your parcel
2025-12-25 11:25 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it
2025-12-25 11:25 Parcel information received
2025-12-25 11:25 Parcel Data Received
======================================
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