Case #891

输入

操作步骤

AI分析

数据获取

生成和发送

订单字段

姓名：晓琳

订单号：#1341

物流单号：LP1000036516987CN

店铺：SM-加拿大

产品：平板电脑-黑色

金额：369.0 CAD

物流信息

物流状态：Delivered

最新日期：2026-03-02

更新天数：4天

状态摘要

Delivered | days_update=4 | Package deliveredDelivered to your community mailbox, parcel locker or apt condo mailbox

查看物流详细信息

Number:  LP1000036516987CN
Package status:  Delivered (9 Days)
Country:  CN -> CA
VYANG 维央:
2026-03-02 09:50 Package deliveredDelivered to your community mailbox, parcel locker or apt condo mailbox
2026-03-02 08:56 Out for deliveryItem out for delivery
2026-03-02 07:45 Expected delivery date updated
2026-03-02 07:45 Received by local delivery companyItem processed
2026-02-27 23:46 Received by local delivery companyItem in transit
2026-02-27 20:46 Received by local delivery companyItem processed
2026-02-27 18:26 Import customs clearance completeCleared customs
2026-02-27 17:29 Expected delivery date updated
2026-02-27 13:26 Import customs clearance completeItem was released by customs and is now with canada post for processing
2026-02-27 07:31 Arrived at customsCollected from airport terminal
2026-02-26 20:42 Arrived at linehaul officeArrived at destination airport
2026-02-26 20:28 Arrived at linehaul officeArrival to the destination airport
2026-02-26 15:27 Departed from departure country/regionDeparture from the original airport
2026-02-26 10:10 Departed from departure country/regionUplifted from transshipment hub
2026-02-26 00:22 Leaving from departure country/regionHand over to airline.
2026-02-26 00:07 Expected delivery date updated
2026-02-26 00:07 Electronic information submitted by shipper
2026-02-25 10:33 Shipping information received
2026-02-24 06:37 Departed from sorting centerDepart from facility to service provider.
2026-02-23 15:30 Processing at sorting centerShipment arrived at facility and measured.
2026-02-23 03:04 Airline handover problem at departure transport hubHand over to airline failed-weight difference is too large
2026-02-23 02:44 Received by logistics companyShipment picked up.
2026-02-22 19:43 DONGGUAN Depart from facility to service provider
2026-02-22 13:54 DONGGUAN Shipment arrived
2026-02-22 01:53 Shipment info receivedParcel information received
2026-02-22 01:53 Parcel information received
======================================
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AI历史分析结果

检测语言：en

类型判断结果

多重操作列表:

不满意退回 (索要问题信息/照片)

分类: 其他问题

[已含回复内容]

is_match：false

confidence：

logistics_status_summary：Delivered | days_update=4 | Package deliveredDelivered to your community mailbox, parcel locker or apt condo mailbox

reasoning：

发送状态

last_send_status：success

last_send_at：2026-03-06T03:18:48Z

流水线状态

pipeline_status：COMPLETED

pipeline_at：

英文话术

中文话术

目标语种话术

Dear Customer,

Thank you for your feedback. To help resolve this issue, please provide:
1.Details about your concerns with the product
2.Photos of all items received
3.Photo of the tracking number
4.Photo of the SKU number (under barcode)
We'll work on a solution once we receive these details. Please note: Do not return the item until we provide the authorized return address.
Best regards,

Best regards,
Lin

物流详情